67'669 Avis clients vérifiés |
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Color updatedNew color covered my gray better & matched my hair perfectly. 33 sur 33 personnes ont trouvé cet avis utile. Et vous ? |
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Better than salon colorMy hair is shinier and the color last longer than it ever did from salon color. I like being able to do other things while the color processes and not having to leave the house or be gone for hours. Thank you, Esalon. 38 sur 39 personnes ont trouvé cet avis utile. Et vous ? |
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great colourthis colour is vibrant and just what i wanted 23 sur 23 personnes ont trouvé cet avis utile. Et vous ? |
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3rd order!Although the cost is a bit more that I would spend but I do think it’s worth it because the after effects of how my hair feels is really soft and not dried out. I have locs so it’s not so easy for my hair to have that nice softness immediately. With other dyes I have used my hair always feels dry and rough for weeks. So I will be continuing my subscription. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Easy peasyAll of the steps were easy, loved how my hair felt after. The only issue is that my hair j’s started showing the brown again 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Does not cover greyThis product does not cover grey and requires extensive changes to get the correct color. Once you have dyed your hair unless you strip it and recolor you are stuck with that color. 😢 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPamela - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Unbelievable lasting colour, but extreme drynessThe colour went on darker than I wanted at first (almost black) but my hair was already dry and therefore porous. In addition, the formula itself is extremely drying and not enough conditioner was provided (even for 1 use) The colour has lasted so well though. I am extremely pleased with it, as no “shop bought” brunette has given me the ash tones my hair needs. Overall great for colour, awful for drying hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Sarah! We are sorry to hear that your hair felt so dry. Please check your emails, we have contacted you to help you further. |
Hot rootsI was very displeased because my gray roots turned red and did not cover. I explained when I ordered the color that it needed to be darkest brown for coverage of my gray roots and mahogany as overall color. Well I ended up with bright red roots that did not cover the gray. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPeggy - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Impressed!I loved the packaging, products and how the color turned out! Highly recommend! 16 sur 18 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect every timeI've never had a problem and my color is perfect every time. 7 sur 8 personnes ont trouvé cet avis utile. Et vous ? |