67'669 Avis clients vérifiés |
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Finally!! Perfect Hair Color!!So incredibly happy with my eSalon experience!! My hair color is absolutely perfect and I'm amazed! I've tried SO many types of color and this is by far the best! Color was great and hair felt shiny and wonderful! Thank you so much!! 10 sur 11 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect colourFirst time doing my own colour in years. My fears and doubts have been completely resolved. Very happy with the result and process. Unlikely to go back to expensive salon trips for colour again. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Wonderful hair colorI just use your product today and it was excellent the way it took to my hair I definitely will be using you forever thank you so much I was very very happy with your hair color thank you again 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Love the color!My hair feels so soft, the color is vibrant and the perfect shade! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great matchMy stylish did a great job matching my color! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Did not stay for longI had always liked your product but this time my color did not stay for more than 6 days. Earlier i used to have it for more than 3 weeks. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Formula you sent did not cover my grey rootsFollowed step by step your instructions Your formula did not cover my grey roots and since you stated guarantee 100% I would like to Be reimbursed because I a not al all satisfied with the results, please credit my account for the $32.00 Thank you for your prompt response 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSalisbury - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
My hair is orange.I want to cancel. My hair is orange. I’ve always used ash blonde because my hair pulls reddish. My roots are orange. It’s awful. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMichele - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
It is not a demi permanent colour, ruined my hairI’m so extremely disappointed. Ignoring such a late wait time ( website states AU at the end and shipping time was nothing like on the website) Texture of the dye it weird, kind of like oil not cream, made my hair so freaking dry and horrible to touch. I wasn’t able to brush them for over a week which made then snap Also I ordered a demi permanent colour which came with 10% developer (I found it high but im not a hairdresser) and trusted you guys. Its a permanent hair dye!!!! That I was avoiding for years. You ruined 7years of me growing my hair back. Now I have horrible line and regrowth which I have never got before from demo permanent. DO NOT RECOMMEND. Destroyed my hair. (My friend who is a hairdresser confirmed that the texture of it it’s horrible and was surprised how bad my hair got afterwards) 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Sonia! We are so sorry to hear about your personal experience with eSalon. One of our colorist will carefully review your case, and will get back to you to help you further. Please check your emails. |
Mieses ErgebinsVon schwarz-braun auf karottenorange, schlechtestes Farbergebnis ever!!!! Eine absolute Enttäuschung! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEva S.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |