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Color Set
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67'669 Avis clients vérifiés |
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AlrightEasy to use and to follow the instructions 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Fabulous hair colorI've coloured my hair back to its natural colour from being blonde and I love it. 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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ColorMy color is awesome my husband did my hair. He said it was easy however please send XLarge gloves for him. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Did Not Completely CoverThe way my heart felt was amazing. The Color itself matched quite well. Problem is after my first wash I saw patches of grays and I can't pull my hair up once again without them being visible. Never had that problem out of Garnier Nutrees. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKathy - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
great color for my hairat first i didn't think it did anything but once i went outside the purple was like highlights all over. very pretty 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Too much red this timeDon't love the color this time, my hair is reddish orange. Not the same color as last time. The colorant for my ends was empty and the developer wasn't sealed shut. Within the second wash the gray returned. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Hair colourThe colour of my hair is a bit darker than the photo shown on the website. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Diana! We are sorry to hear that your hair color was a bit darker than expected. Please check your emails, we just got back to you to help you further. |
SUCKSI hated the smell and the color and paid a fortune to have my hair redone by a professional. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJennifer - We value your feedback, and truly appreciate you reaching out to let us know about your concern. Here at eSalon, we are always striving to create the best products possible. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Deficiente con las canas2 semanas después de la compra lo uso por primera vez y no cubre las canas como esperaba. El color está ok pero con las canas no se justifica lo que se paga y creo no lo usaré más. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Juana: Sentimos que tus canas no se hayan cubierto del todo. Por favor, revisa tus emails, te acabamos de escribir. |
DisasterMy hair stayed days. Then is was shedding bad like a web. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTimiki - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |