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Color Set
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67'658 Avis clients vérifiés |
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AmazingLove the hair color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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More colorI want less brown and more purple. I can barely see the purple. Product is good for the first order but the second I'm.paying 2x more and get 1/2 of what I got in order 1. $34.00 for root touch up. Last time I order 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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perfect colorColor was perfect, I didn't get hot roots, and it was easy to use. The only thing I might take one sparkle off one star for is my second pair of gloves ripped apart when I put them on. I think they were smaller than the first pair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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The color is right onThis is my first time and I had trouble applying it to the back of my head. The outcome was still great and I love the color. Good root coverage. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Not as good as the firstReally not happy with the second delivery, colour did not cover grey as before, colour have faded much quicker and I shade my hair in the sun. Price of £27 seemed unreasonable. Not happy want to cancel 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Laura! We are sorry to hear that your greys weren't fully covered. Please check your emails, we just got back to you to help you further. |
Pink hair!My hair turned pink. Not what I wanted. Cancel all future orders. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRenee - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Just okI was hoping the color was going to come out way better than it did. Maybe I don't understand how the whole process works but I was totally thinking my hair color was going to turn out way different so I don't know if I like it. The end result is it's just ok nothing special. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKelly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Gray HairI am a Hispanic woman with very thick hair. I qas hoping that this product would cover the gray much better around my ear area and hairline area. It is still clear I have gray. The rest of my hair was better, it leaves my hair soft, silky and Shiney, but the gray is still there. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJanise - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
HorrificIf I could give this place a 0 star review I would. The hair dye i chose was red, deep red, my hair is dark brown and when I rinsed my hair my roots turned blond and the lower part of my hair didn't change. Don't waste your money here. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAllie - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
Made my head really soreI had cancelled but you still took a payment .. i have asked for a refund 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Sarah! We are so sorry to hear about your reaction. Please check your emails, we just got back to you to help you further. |