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Color Set
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67'658 Avis clients vérifiés |
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Did Not Cover My Gray RootsI wasted my money and time on this product. I left the product 30 minutes instead f the recommended 15 minutes and the grays were not covered. It did not even cover the few gray hair on my eyebrows. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAntoinette - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The colorI don't like the color for my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSandra - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
UnsatisfiedDid not cover my gray like other color systems. Disappointed because the concept and packaging is very appealing. I did not get the results expected. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLaParisienne - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
HolaFeliz de como me quedo mi pelo buen producto me quedo tal y como lo pedi y como me lo mostraron el la foto 6 sur 7 personnes ont trouvé cet avis utile. Et vous ? |
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The BestMy color is gorgeous and so soft. It looks like I went to the salon. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Salon like resultsI was wasting money at hairdressers before. This product was custom made according to my choice. Got desirable results and the colour doesn’t fade quick like store bought colors from all brands do. I can’t describe in words how happy and satisfied I am with this purchase. A big thanks to e salon for introducing it to me👍🏻👍🏻👍🏻🌟 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Fabulous, so happy with my color.Beautiful. My husband loves it ❤️. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Best online purchase in a long timeI am very very pleased to have come across this website. I have purchased from other brands like Madison reed. This brand is by far superior and the quality and quantity is better. I loved the packing and custom instructions with my name on it too. I will be definitely recommending this brand to everyone. Not to mention the price is way more affordable too! 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Still not the right color!I wanted it with more red. It still isn’t red enough and still isn’t covering my grey. I love everything about it except it’s not right and half my grey is still grey or actually it’s more white. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPatricia - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Worst hair color I have ever usedWhoever the person who makes what color was should get fired. I’ve never had the worst result in my entire life of dying my hair for 15 years. All my router disgustingly brassy and my beautiful blonde strands darkened to the most boring dull color I’ve ever seen I want a full refund immediately or something to correct this horrendous color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsIlona - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |