67'658 Avis clients vérifiés |
|
Trier selon : |
|
Long hairNot enough color for long hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
WAY TOO DARKMy previous order was a light golden brown with blonde and red. I know you will tell me this last order is the same formula, but my hair is now dark brunette! The directions said to leave the color on for 40 minutes which seemed a long time, but I did it. If this is what is going to happen with each color and I can't count on my hair coming out the same each time, then what's the purpose? Very Disappointed! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKay - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Did nothing for my hairI have dark brown/black hair and it did NOTHING for me. The color didn’t even show at all, it barely even showed on the parts of my hair that were already dyed to a brighter color. Save your money 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKara - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love the colorI ordered a color in may to cover my roots. It was a bit off so I emailed the colorist and she adjusted the color in June and I am so pleased with the outcome. It's exactly what I wanted. No complaints nothing but compliments. 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
|
SuperExcellent products 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
|
Love the colorOrder came fast everything you need is in the box 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
|
Das erste Mal probiert da ich neugierig warIch möchte mich bei dem Team bedanken. Meine Haare sind von Ansatz bis Spitze gleichmäßig durchgefärbt. Nach der Anleitung kann jeder seine Haare färben. Ich werde mir immer die Farbe bei euch bestellen.🖕 ihr seid einfach super... LG Mandy 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
|
FarbeDie Farbe hält was sie verspricht. Tolles Ergebnis. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
|
Very good qualityI like how the color lasts until I get my next monthly order. I never have to see gray hair! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Didn't colorI used this and it didn't color my hair except the ends. Now I'm left with black looking ends and auburn in the rest of my hair. Will never try this again. I'll stick with professional salons. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsAmber - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |