67'658 Avis clients vérifiés |
|
Trier selon : |
|
Wrong color but…Didn’t feel too damaging in my hair from what I can tell, but I’ve only done test strands to test the color. Haven’t found the right one yet, so haven’t done a full head of dye yet. Maybe next time…. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLeah - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color good but didn’t cover greyThe color was a nice match looked natural but maybe covered 30-40 percent of my grey 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsRayann - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Bad Color - Not Ginger its a Brassy Light Orange!Bad Color - Not Ginger its a Brassy Light Orange! I ordered the following color: Hair Color 6.4 Light Golden Copper Brown What I received was a light Red Blonde that made my color Orange. I had to contact a hair stylist to correct the color. I will NEVER order from this company again. 6.4 is NOT Light Redish Blonde. I've Canceled my Auto shipment and will return any orders that are sent to me and I'm requesting a full credit. Bad, Bad, Bad! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMaryEllen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Doesn’t look like light brownWas trying to transition to gray. Instead I got darker hair but with highlights. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMelanie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Excellent update to my color!I loved the new color, as it was a bit more red. It's perfect for the sunny summer days. The adjustment was just right! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Super glücklichBin zum ersten mal richtig glücklich über meine Haarfarbe. Hat alles wunderbar geklappt von der Bestellung bis zum Auftragen der Haarfarbe. Freue mich schon auf die nächste Lieferung. 👍 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
|
PerfectThe color is good and the subtle violet highlights is nice my hair is very smooth 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
BeautifulFirst off, the service is impeccable and the colorists are all so kind and knowable. The package that I received was on par. I have dyed my hair before at home many times so it was not hard at all. The package had everything you would need, except for the mixing bowl, but you can manage with just the bottle or any small plastic bowl you have at home. The color was a little light and my grays were not all covered. But my colorist thought it might be light to begin with, after she saw my picture and told me to strand test before doing my whole head of hair (she actually called me to test before I received the package). And she told me that she would send me a new color after testing if it was too light. My hair after was also very soft after testing. I tested a bigger section of hair (than a strand test) on the side to actually see the color and it was not stringy after, like when I use store box color. I went online to my account and let my colorist know that I needed a darker color and more gray coverage. Waiting for a response... But overall I love it. And once the color is corrected and gray more coverable, I think I will continue the subscription. It is so much cheaper than going to a salon. I can do it at home at my own time without having to sit at a salon and drive back home and all that hassle. And the product is as good or even better than at a salon. It didn't damage my hair. Oh yes, their classic shampoo and conditioner that is in the box was so great. I think I will order that too. I would recommend 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
It didn't work on my hair ):I really wish it had worked for my hair, as I saw many compliments about the brand, but it didn't, it didn't cover gray hair as I thought it would, and it left my hair too dry. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMaria - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
dye leaked out of boxheat made the dye leak out 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKristi - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |