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Color Set
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67'658 Avis clients vérifiés |
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Didn’t even change the color of my hair and I went lighter.I’m very disappointed I spent all that money for a product that didn’t work. I’m still brown and I wanted to go back to blonde. Very upset 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJanice - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ColorEl color me encantó muchas gracias. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Amazing Service and ProductsI have been using Esalon products for a couple of years now. My own hairdresser has commented on how nice my colour is. Sarah from customer support was very helpful when l rang today. I always recommend Esalon to my friends. Linda 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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rich and glossy colorThe color is rich and glossy and consistent. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Definitely salon qualityColors well. Wonderful quality😊 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Didn't even last a weekStated I was 50% gray, colored my hair making sure to cover grays several times to make sure they were good and saturated. Followed instructions, probably left on for 5-10 minutes longer due to application and getting ready for rinse, wash, etc. Once I was done and dried my hair, the reason I colored it were staring me in the face. Grays white and bright with no color sticking at all. I'm three weeks after color and my hair is more gray than when I was 4 weeks past due w/ color - and its dull, has no shine and looks totally flat and unhealthy - and gray. I will never purchase again. And now I'm stuck becuase I don't want to put more chemicals on my hair until at least 5-6 weeks. Have that to look forward to, six more weeks of flat, fading, super gray hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLori - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Great Coverage butCovered all of my grey but made my hair feel so dry. I will not use it again i'm afraid 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Michelle! We are sorry to hear that the color made your hair dry. Please check your emails, we just got back to you. |
Produkt nie erhaltenHabe Farbe nie bekommen, Support hat mir leider auch nicht weiter geholfen. Werde hier nicht mehr bestellen 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsElisabeth Z. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Ihre Bestellung bei Ihnen noch nicht eingetroffen ist! Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Did not work!I followed the instructions exactly like they said. Was very disappointed at the results. All the color rinsed out and went down the drain along with my money 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRachel - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
GraciasEstá fue la mejor experiencia que he tenido en cuanto a tinte en casa se refiere, gracias por el apoyo a mi colorista Andrea. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |