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Color Set
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67'658 Avis clients vérifiés |
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Very disappointedI was looking to lighten up my natural dark hair so I decided to give myself a try. The palette offered through the app seems limited in terms of variety of colour for my taste but I decided to give it a go anyway. I chose one of the lightest tones available thinking it would be noticiable change. I followed all the steps, I covered all my hair and waited according to the instructions but the results were far away from my expectations. It has been 5 days since I applied the colour kit and I can't see a difference between my original colour and the formula chosen for me. It's very disappointed and honestly a waste of money. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Carolina! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we will get back to you to help you further. |
Yikes...When I recieved this color I was suuuuuuuper excited. It looked great until week 3...then...there it was....suuuuuuuper hot roots. I chose a level 3 mahogany brown. My roots...well....they are a cranberry red....what the huuuuuuh? I have since sent photos and a message to my colorist for help with adjusting my color formula to hopefully avoid this in the future. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKristin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Went from orange to dark orange..dark blonde went orange brassy.you recommended light brown..oh my sweet lord now a totally dark red brown..ouch. Im 73 and it does zip but make me lookI 10 years older. I STARTED WITH MY LAST PHOTO UGHHH 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCassie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Erstklassig!!!Habe mich erst nicht so richtig rangetraut, nach jahrelangem Färben beim Friseur. Als ich das letzte Mal 130Euro, nur für Färben ohne Föhnen und Schneiden bezahlt habe, dachte ich mir, ich muss etwas ändern. Dann stieß ich auf e salon, war so inspiriert, dass ich mir meine Farbe bestellte. Heute habe ich sie ausprobiert und bin begeistert auf ganzer Linie. Farbe entspricht zu 100% meiner Erwartung. Sowohl vom Farbton, als auch von der Grauabdeckung. Einfache Anwendung. Ich will fast sagen, das Ergebnis ist genauso gut wie vom Friseur und wenn jetzt die Haltbarkeit noch stimmt, bin ich wirklich happy. Würde ich jedem guten Gewissens weiterempfehlen 😄 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Great revision of colour thank youI’ve had colour here a few times now, and that last change to slightly darken my root shade, appears to be much better thank you . Really good, when your colour can be tweaked. Many thanks. So much better than box colours in between hairdresser appointments, as I used to wreck my hair with the wrong colour 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Perfectly for meSince Covid my color assistant has made it easy for me to have the right coverage for my grays. She has accommodated some of the changes I requested . My color has my hair looking healthy & vibrant just perfectly for me. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Easy to use, beautiful colorThe color is everything I wanted 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Lackluster grey coverage.Mediocre results. The process was fine but the color is no better or worse than available boxed colors. The price wasn’t worth it for me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJulie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Nie wiederoSorry, aber der Versuch war voll Mist. Kann ja sein das so viele davon begeistert sind ....... ich auf keinen Fall. Habe die Annahme der zweiten auch verweigert. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlice G. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
DisappointedThe first time I used my colour it was amazing but now it doesn’t seem anything like it.It doesn’t last as long before it fades I leave on the correct time use shampoo and conditioner for coloured hair but it still fades so fast 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHI Elaine! We are sorry to hear that your color fades so fast. Please check your emails, we just got back to you to help you further. |