67'658 Avis clients vérifiés |
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Un bello look naturalMe encanta el tono natural que adquiero con el tinte castaño medio dorado natural de eSalon. Cubre Perfecto mis canas, que son pocas aún; deja mi cabello suave e hidratado, muy bello. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Greys have gone!!!!Brilliant, roots was so long and ends alone darker than roots thought it would look patchy, how wrong was I, fantastic all over colour, doesn't stain brow or ears or neck like other dyes, Deffo keeping my subscription, thank you 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Didn’t Perform WellI am not happy with my coloring kit. I used it and the color in the bottle wasn’t the color I ended up with. There wasn’t any Red/Copper once I finished, not even the many grays I have. It looked like I just dyed it a medium dark brown. My daughter went to the store and got a coloring kit and her results turned out really great and she ended up with the reddish copper color I was hoping my eSalon kit would provide for me. We both have brown hair, matter of fact, her natural brown is actually darker than my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMornia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
No me gusta el colorDije que lo cancelaran y continúan cobrando 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Johann! Sentimos que tu color no sea de tu agrado. Por favor revisa tus emails, te acabamos de escribir. |
Wrong colorI said don't like color and anyway sending and pay for that. Ugh 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJohanna - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Änderung hat sich gelohnt!Nachdem meine Farbe entsprechend meiner Wünsche geändert wurde, bin in total zufrieden. Die Grauabdeckung ist intensiver und meine Haare wirken immer noch natürlich. Ein großes Lob an die Collorristin. Ganz lieben Dank. Ich bin sehr zufrieden. 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Need to adjustRealizing that I need to change the color so it blends better and my hair grows. One week in and I can already see a distinct difference. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMorgan - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
A little brassyI love the highlighting but it came out a little brassy. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRandi - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not what I expectedBased on the answers that I provided and what I wanted, I did not get what I wanted. The color was so much darker than what I wanted and in my opinion did not compliment my skin tone at all. It actually played down my skin tone. I have had way better results from box color bought from a drugstore. The instructions were confusing and the only reason for the 2 stars that I rated were for the smell. It smells amazing! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHolly - We’re sorry to hear that your color came out darker than you expected. Not to worry, your colorist is working hard to review your requests, and adjust your next order. We look forward to crafting your custom color! |
A little disappointedIt didn't cover my grays as well as I thought it would, considering the price of the product.. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJesy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |