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Color Set
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67'658 Avis clients vérifiés |
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Last custom orderVery easy to use.Did not cover grey around both ears for some reason.Also I asked to add more copper tones and did not see any difference in this order 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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good colorI'm a month out now from an all over natural brunette coloring. Didn't like the texture of my hair for the first week, so dry. Correctable with treatments at home. Color is good. Grays are trying to shine through, but not enough to bother me. With my second use, i will only use it on my roots. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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It arrived was it’s only positive.When mixing the dye it became hot then foaming. It ruined a living room chair since I couldn’t react quickly enough to the chemicals. It’s nice to have the extras but the dye is a nightmare! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMary - We truly appreciate your feedback. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
GreenI loved the packaging, the simple instructions, and the way it didn't smell bad.. however after it dried my hair has such a green tint to it I am going to have to re-do it to make it work!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChristie - Thank you so much for reaching out to us with this feedback. We are truly sorry to hear that the results of your most recent formula had a green tone to it. Here at eSalon, we take our Color Happiness Guarantee seriously, and we would love to remedy this for you. One of our Color Experts has reached out to you via email with additional information, and next steps. We look forward to speaking with you soon. |
warm brown instead of neutralI selected a color, but the colorist changed it so i went with their suggestion. Its much warmer than i typically like. not going to order again 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsZoe - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
THEY MAKE IT HARD TO CANCELWhile I am happy with the haircolor, I am NOT happy with the way they make it hard to cancel your subscription. Not sure I want to continue to purchase from a shady company like this. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsStephanie - We truly appreciate your feedback! We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Didn't cover grey rootsI left die on roots for the time I was told to and then covered the rest of my hair. The roots didn't take so now left with longer white roots to cover next time but will leave on for longer and use more product on roots. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Katherine! We are sorry to hear that your greys weren't fully covered. Please check your emails, we just got back to you to help you further. |
Rich Beautiful ColorThe color was beautiful and I look forward to making adjustments and trying new variations on the color. 7 sur 7 personnes ont trouvé cet avis utile. Et vous ? |
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1st home dyeAfter plenty of advice from my expert colourist , I opted for a dark blonde to cover greys and add a healthy shine. Once applied, the colour was darker than imagined but my friend added some very fine blonde highlights which made a great difference to the overall appearance and shade. I'm so pleased with the overall quality and finish of my hair. A lovely shine achieved and greys gone! Next time, I would like my colour a lighter shade of blonde but for my 1st attempt without a hairdresser, I'm so delighted and intend to continue using eSalon for future purchases. 5 sur 5 personnes ont trouvé cet avis utile. Et vous ? |
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Everything is covered in the package!I am absolutely delighted that I have found you. Everything has been exceptional, from ordering, receiving advice, receiving my parcel and the instructions. You have clearly thought of everything, even down to being able to select glove size - which has always been a frustration of mine with home colour kits. I have been delighted with my colour and went on to order highlights too! As someone who has a fear of salons, I am so happy to be able to do salon colour in the comfort of my own home and in my own time, and privacy. Thank you! 5 sur 5 personnes ont trouvé cet avis utile. Et vous ? |