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Color Set
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67'658 Avis clients vérifiés |
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A bit orangeI tried two times the same colour as I said maybe I didn’t applied it right on the first time. But now I need to get a fix, as it’s not the right shade, it’s to brownish orange 🍊…. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Alina! We are sorry to hear that your color wasn't right. Please check your emails, we just got back to you to help you further. |
My hair is falling outMy hair does not seem to tolerate this well. It comes out in huge clumps during the coloring process and I am dealing with thinning and tremendous shedding. The color is fine but my hair is not agreeing with it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKelly - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
I want a,refundI don't like the way this product makes my hair feel and it isn't as advertised. I need a refund. Please 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKeena - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Proven to be AwesomeI started using eSalon about 8 years ago (at age 62) to disguise some gray/white hair that was starting to show up! I've never used any other color product so can't compare it to another one, but this one is so perfect that I wouldn't want to try another! The color is so awesome that my hair seems as natural as it was before needing to cover that gray, and it has stayed just as healthy. Last year I decided to ask my stylist (whom I went to see just for trims) if I could bring the color to her to apply, just to save me having to do it at home. She gladly permitted this and has been doing it for me ever since. She raves about how great it is for my hair and how good my hair looks!! So, not just my opinion, but that of a professional!!! Some day--waaaaayyyy in the future--I may decide to go natural with the gray or white, but until that day, it will only be eSalon that colors my hair! Thanks for a truly great product! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Best colorI ordered the custom color set from eSalon and that was the easiest and best decision I've made in awhile. The custom color was perfect and exactly what I was looking for. Best part is it was also delivered to my door. No going into stores and staring for an hour to decide what color I want. Its easy and convenient. Will never buy anywhere else. ESCALON is the BEST BY FAR!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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HaarfarbeDie Farbe lässt sich gut auftragen, tropft nicht und ergibt ein schönes und gleichmäßiges Ergebnis. 0 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Don't stayI put in just 20 days and is gone for my roots 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEliana - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
MahoganyI decided to use the 2nd bottle and I liked the result. The color could be richer but I like the tone. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect ColorThe color was too light so the personal stylist changed my formula and now it is perfect! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Definitiv nicht das was ich wollteDer Ansatz war am Ende fast Orange. Alles andere als zufrieden, vergleichbar wie eine billig Haarfabe 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsElli - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |