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Color Set
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67'740 Avis clients vérifiés |
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Too dark!I’m sure when I ordered this I wanted to blend highlights to my natural dark brown hair. I’ve just got round to using it after being worried about a permanent dye and found it’s way darker than I was expecting! However, the actual product comes with everything you need to colour your hair and my hair feels lovely and soft - just disappointing that the colour is so wrong for me… husband asked if there was a photo of the colour (No) just what I’d ordered… Maybe in June I had wanted to go much darker (?) but have just used and now thinking of dye remover … It might just take a while to get used to…. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSazzle - We are sorry that your experience at eSalon didn’t quite match your expectations. One unique benefit of our service is that we can easily adjust your formulation based on your comments, and we’d love to assist you further! Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Carrot headThis is why we don't color our own hair at home. I ended up with carrot hair. So much for a stylist looking over your order first. Just pay for the expert. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKimberly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Haarfarbe hält nicht was es verspricht!Habe die Farbe wie beschrieben angewendet, bin total enttäuscht!! Die Farbe sollte -> Schwarz Gold sein. Der Ansatz ist eher braun und die spitzen haben garkeine Farbe angenommen. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSina S. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Perfect 👍Have had a few issues perfecting my colour , I have literally just coloured my hair and it’s my perfect colour, thankyou for being so patient …. Finally got it … THANKYOU 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Gute BeratungIch bin sehr begeistert von der Farbe. Hätte meim Friseur nicht besser machen können 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love my colorIt took a few times do to my hair pulling red or going dark. Love my color now. Thank you for being patient and figuring it all out for me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I stop loosing hair 😁I been using L’Oréal or tinting my hair in a salon and every time I loose a lot of hair and have itch until I found esalon at Facebook take 3 months until I do my first order an I love it , I stop loosing hair every tint, I don’t have dry hair and I have the color I want every time , I am customer for 2 1/2 years. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Lighter than on pictureThe color ended up lighter than shown 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsIzabela - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Haarfarbe deckt überhaupt nicht meine grauen Haare ab.Keine Kaufempfehlung 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKatrin U.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Not fully effective in covering grey hairThere were several grey hairs remaining after dying 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMartina - We are sorry that your experience at eSalon didn’t quite match your expectations. We would love to adjust your formulation to increase the grey coverage. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |