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Color Set
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67'740 Avis clients vérifiés |
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Wish I could give zero starsBeware, my hair became orange. I even gave multiple times for them to be able to adjust my color and still ended up with the same results. Never again! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsFranci - We’re so sorry to hear that you were disappointed by the results of your color applications. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
HorribleIt did not change my color a single shade. It literally looks like I just spent 45min shampooing my hair. I took a before and after photo and the only difference is the after looks like clear and styled hair and the before is not washed and styled. No color change at all. And it was suppose to have a blue tint and there’s nothing. And I even have gray still. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLiza - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Grey RootsI ordered my first hair dye and it was good but, there is 1 big disappointment my grey roots did not cover at all. Hoping the salon can help me fix this. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNatalia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
ESalon is wonderfulThis is the best hair color product I have ever used. Doesn't dry out my hair, and the color last so long compared to what you buy off the store shelves! Being able to adjust the color to get my natural color - you guys are awesome! 7 sur 8 personnes ont trouvé cet avis utile. Et vous ? |
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Tolle FarbeSeit ich diese Coloration verwende, wirkt mein Haar gesünder und fühlt sich gut an 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Easy to use and beautiful colour!I loved this kit so much- it was packaged in such a cute manner and looked like a professional kit. Instructions were clearly laid out and came with everything needed! Colour turned out great! Amazing value 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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fades easilyThe color fades easily after a week, is not hiding my grey hairs fully, after 3-4 times washing the color from the grey hair fades and I see my grey hairs again. I thought that I am not coloring correctly and tried the barber do the coloring and still no change. I would prefer going to salon to color my hair. I would like to stop the service and can't find the option under my portfolio. I have received the color set that was shipped to me last week but I am not going to use it. I wonder if i can ship it back, so it won't be wasted. Thanks 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSainsansa - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Fades, wrong color, burns hairI ordered ONE single order to try. Now I just got an auto ship of another color kit and a $38 charge! This is the worst color I have ever used. It is RED and I said COOL/ASH. It faded out from brown to blond & burned my hair! Awful. Then they sent me a second color even after I complained. I sent it back. They still charged me $26 for the one I sent back that I did not order! This is a very shady company. I have no idea how to get a refund or even to have them replace the terrible color with something better. Do not order from this place! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Good productIt was easy to use and I love the result 5 sur 5 personnes ont trouvé cet avis utile. Et vous ? |
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Immer wieder gernNach langem hin und her, nun habe ich sie gefunden. Vielen Dank für Ihre Mühe 2 sur 3 personnes ont trouvé cet avis utile. Et vous ? |