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Color Set
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67'649 Avis clients vérifiés |
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Best color I've ever hadThey worked with me bc I answered the quiz incorrectly in the beginning. I am ecstatic about the adjustment they made!@ 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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GlovesI’ve requested larger gloves. Last order gloves were useless. Small and too wrinkled to use. Couldn’t apply color! Couldn’t separate hair. I’ve loved this product for years. No one even called me back 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color y texturaEl color era muy claro, el producto era muy liquido, no me cubrio bien las canas. Por el momento no voy a ordenar otro. Gracias 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Arlene; Sentimos que tu color no haya cubierto tus expectativas. Por favor, revisa tus emails, te acabamos de escribir para poder ayudarte. |
Color faded quicklyI gave a 3 star because I loved the color, but the color faded very quickly. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNatasha - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
NaturalAbsolutely love the colour, exactly like my natural colour! Matches perfect and covers all grey! So happy 😊 11 sur 11 personnes ont trouvé cet avis utile. Et vous ? |
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Was beautifulWas a perfect match. I really like it. I do wish you had moisturizing conditioner 8 sur 8 personnes ont trouvé cet avis utile. Et vous ? |
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Super FarbeIch bin sehr zufrieden mit der Farbauswahl. Zu Beginn war es etwas dunkel, aber nach ein paar Haarwäschen, war die Farbe genauso wie ich es mir vorgestellt habe. Die Farbe hält in den Längen wirklich gut und verblasst nur wenig. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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FarbeAnsatz hat Eibe andere Farbe bin nicht zu Frieden schade 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAngel R. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
color not what expectedYour look at strawberry blonde and mine are too different hair is too red I don't want to receive any thing else from e-salon. Tried to edit my account could not change anything 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKaren - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Wrong colorI ordered a chocolate brown but after following the directions it turned out pitch black which was not the goal at all. It was suppose to be Demi-permanent as well but after three washes with a clarifying shampoo it hasn’t washed out at all… not sure if mine got mixed up with someone else’s. I will say the coloring process overall was easy, dye had minimal smell and hair was left super soft after. Had the color been correct it would be perfect. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsFrancesca - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |