|
Color Set
|
67'740 Avis clients vérifiés |
|
Trier selon : |
|
Was it the right color mix???When l first opened the esalon l was very impressed with the arrangement and order of it. As l read the instructions and check the color chart that was part of the instructions. (Which was thrown out) l notice that there was copper add to it. One of the information gave my colorist is l wanted to to have less brassy color in my hair. I trusted my colorist thinking she knows what she is doing and colored my hair. I actually wanted Red hair color So l gave a 3 star because of wrong color and my hair feels hard not soft. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsWanda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |
It burnsI think this formulae is too strong for my skin. It burned my skull after I applied it. And also I found I lost a lot more hair afterwards. I ordered two orders after my first application of this. I didn’t notice the loss of hair until later. Now I got the two orders but I don’t think I will use them. Not sure if I could still return them. I prefer the first formulae I had now. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsGrace - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Applicator bottle changedThe bottle no longer has a cap, you have to cut it. It's much harder (and messier) to control how much comes out and also feel rough on the scalp. Please change back to the old version. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMichelle - We're truly sorry that the bottle did not have a cap. We have reached out to you via email to see what we can do about remedying this situation, please keep an eye on your inbox for more details. |
Fantastic resultsUnbelievably great result. I was apprehensive about colouring my grey roots at home but my regular hairdresser has moved away. The instructions were easy to follow and the products easy to use. I’m really happy with my hair. The colour and condition are perfect. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
|
ColorEven better than when I went to salon and paid a fortune it last longer and hair is in great condition 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
Perfect colourI am so pleased with my new hair colour. Just what I have tried to achieve for years. Will definitely order this shade again. Thank you. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Just rightI've tweaked the colour twice now with no problems at all. My latest colour is perfect for me. My hair feels healthy and alive 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Bin angenehm überrascht und liebe es!Ich war skeptisch aber, jetzt wirklich begeistert. Nicht nur die Farbe ist wunderbar, sondern fühle ich mich hier wirklich mit den esalon Leuten verbunden. I Love it 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
i have cancelled my subscriptionhave cancelled subscription it’s too expensive and doesn’t even cover grey hairs 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHi Shaheen! We are sorry to hear that your color hasn't covered your greys. Please check your email, we got back to you to help you further. |
Gutes Produkt in ansprechender AufmachungLeider ist mir die Farbe eine Nuance zu dunkel und die Grauabdeckung ist nicht 100%ig (Schläfen und hochrasierte Hinterkopfpartie) 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsPatricia H.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |