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Color Set
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67'610 Avis clients vérifiés |
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Fantastic results! Doesn't stink to high heaven--during or after.I'd only colored my hair a few times before in my life, and that was 20 years ago. But I'm a teacher, and I'm graying rapidly (guess why, ha ha...). I find that I need to color more frequently each year. However, I simply cannot afford to go to a salon every 6-8 weeks. I briefly considered letting myself go all silver, but at age 48, I don't quite feel ready. So I decided to try eSalon. I am not big on hawking products, but I was absolutely blown away with how well this setup works. I have thick but very fine, silky hair, I wear it about shoulder length, and I'm about 60% gray. My hair took the color extremely well, the process was easy and clear, I didn't need to do or buy anything beyond what was in the kit, and the quality of color is at least as good as what I'd been getting at twice to five times the price in salons. I followed the directions to the letter, and everything came out wonderfully. Best of all, I'm sitting here writing this review and I am not overwhelmed by the pungent stink of my own hair. I consider myself a serious "beauty dummy." I don't wear makeup and don't spend a lot of time fussing over myself past applying moisturizer and sunscreen. I even had trouble separating my hair into sections--that's how useless I am. But I am sold on this product. The well-written instructions make it easy, the color looks great, and I can afford to continue to do it over the long term. A wonderful deal! Thank you, eSalon! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great Color!Color is much better than what you can buy in department store. Excellent customer service! I decided tho let my gray grow out. I do not agree with the $5.00 cost increase. I'll come back if i want to start coloring again maybe. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Requested Ash Recieved GoldenI was very specific when speaking to an esalon stylist that my hair is ashy blonde, and I did not want to wind up with any gold to my color. My hair is now gold, and I look ridiculous. Packaging and convenience of the product are great. Too bad you couldn't actually customize my color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTiffanie - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that you reached out to us with your feedback and, per our Satisfaction Guarantee, we refunded you for your color. Again, we apologize that you were dissatisfied with your experience. |
The color was easy to apply. No need for a professional colorist.I have very resistant gray but the personalized color did a superb job of coloring my gray. My first color selection was a little too dark, not the colorist fault, my fault in my response to their questions. Please be as specific as possible. I should have sent a picture to show my current color to help in their color analysis. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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People dont know I color my hairThe color is so my natural color that when I get my hair cut the hairdresser doesn't know its colored till I tell her! People think I am younger than am. I Love esalon and have told my friends but they rather pay hundreds to go to a salon??? I don't get it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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closeColor is great. I just wish it was more two toned 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Beautiful color!!I originally ordered from esalon and the color I received was way too dark, pretty much black. I requested a chocolate brown with red/mahogany tint. Since I was not satisfied customer service immediately answered my email, apologized, and credited my account making my next color free. I figured even though the color was too dark the quality was great, it did not damage my hair too much even though I used permanent dye, and my hair was more shiney. I gave it another try being my next color was free. It was easy to make changes and explain the color I wanted. Sure enough, my new color came and it was exactly what I wanted. The only thing was I chose semi-permanent so it obviously doesn't seem to be lasting as long as permanent, which I expected, but it really has faded much faster. Overall, I am satisfied, I've recommended esalon to friends and family also. If your on a budget or just don't like going to the salon and aren't completely satisfied with box'd dyes I would def give esalon a try!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ColorSomewhat disappointed. I tried this product several times, and it seems the gray reappears after a shampoo or two. Will have to rethink whether to purchase anymore. 4 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEllen - We're sorry that your color did not provide the gray coverage you expected. Since you are unhappy with your results, a representative has credited your account with one hair color credit, per our Satisfaction Guarantee. Your colorist will adjust your next formulation for increased coverage, as you requested. We look forward to crafting your complimentary reformulation. |
It's PURE GARBAGE IN EVERY WAY NO WORTH EVEN 1 STARtwice been disappointed by this scam company. Still keep selling me emails to tell me they are due to deliver my next order. I'm closing y account now and hopefully will never have to deal with these thieves EVER again. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Very DisappointedI don't even think my colorist read the details of what I wrote. I even wet and thinned out the color to attempting to get it to cover my hair and there wasn't even enough to cover just my scalp let alone my length! Then the color that was applied was almost black not red! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRoseann - We're sorry that you were unhappy with your results and did not have enough product to complete a full color application. We've reviewed your profile and see that a member of our Color + Care Team has reached out to your colorist to see how we can best assist you, in accordance with our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |