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Color Set
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67'726 Avis clients vérifiés |
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Love my hair colorI have been a customer since 2014. Love my hair color. 18 sur 21 personnes ont trouvé cet avis utile. Et vous ? |
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SpitzeEinfache Anwendung. Super geschmeidige Coloration mit guter Konsistenz. Ergebnis wundervoll... natürliches gleichmäßiges Farbergebnis. Die persönliche Anleitung macht alles komplett. Ich bin ausgesprochen beeindruckt und kann das Produkt uneingeschränkt empfehlen 👍 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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I was nervousI have NEVER died my own hair. It was always done by a trusted hair dresser. When opening the box I had no idea what it all was, let alone how to use it. Thankfully the directions were detailed on paper and on video. I did select permanent which I assumed was the standard option. Apparently not. It doesn’t washout of your hair like semi permanent 😬. The color was a little darker than I realized. Although it is pretty and my hair was so soft afterwards. Great color for the winter season instead of being washed out when I have lighter hair. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Deckt nicht längerLeider sieht nach 10 Tagen wieder die ersten grauen Haare durch schimmern 😔 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsManuela Annia K. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Gray coverageIt did not cover my gray at the temples. I want to cancel my subscription now. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAngel - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
destroyed my hair horriblecan't figure out how to cancel 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJeanine - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
After a few adjustmentsOne thing I love is how the stylists work with you to get the perfect shade. After a few adjustments, I have the best shade. I am a recurring customer because it is easy to use and apply. The results are amazing. 31 sur 33 personnes ont trouvé cet avis utile. Et vous ? |
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Love my color adjustment…You guys are the BEST! Been so happy with your color kits all last year - salon quality ! Tons of compliments, and not even my hairdresser believes how great I can color my grays at home! Asked for a slight color boost, and my colorist exceeded my expectations yet again❣️ Thx again for such a great product… 14 sur 17 personnes ont trouvé cet avis utile. Et vous ? |
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Tolle FarbeDie Farbe sieht total natürlich aus. Genauso habe ich sie mir gewünscht. Top! 1 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Root color was too light and my grays aren't fully coveredI wanted to love this so badly! But unfortunately, I didn't. I read all the instructions multiple times. I watched as many videos as I could. This isn't my first foray into the world of at-home coloring, but it is my first time with eSalon. I had high hopes! My root color was supposed to be dark (soft black). Very similar to my actual hair color. The ends were supposed to be lighter. I know I didn't mix up the 2, I was very careful about that. The application was simple, I sectioned my hair as I normally do and used a brush to fully saturate the roots, then I started the timer. I barely had any color left once I was done, and my hair isn't that thick. I'm aware that my hair takes longer to hold on to color, so I set the timer for the full 15, then let it sit for another 5 minutes before starting on my ends. I followed directions for that step, fully saturating my hair again, and set the timer for 10 minutes. I did the "Blend for Shine" step, then moved onto cleansing and conditioning. Once I got out of the shower, I could clearly see that my roots were lighter than usual! Brown instead of soft black, and many visible grays. My roots weren't colored before I used the coloring, so it's not due to a previous color. After styling, they're still brown. My ends have a bit of a golden hue to them. I'm happy about that part. They're a little more dry than I'm used to with boxed hair color, which is a bit of a surprise. I'm surprised and disappointed with my roots. I unfortunately won't be ordering again. 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsElle - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |