67'625 Avis clients vérifiés |
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great colournot enough when very thick hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Exactly what I wantedI gave very little description as to what color I was looking for, mostly because I wasn't sure how to describe what I wanted. With a photo of me and that short description, my eSalon stylist customized the perfect dk brown/copper combination. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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CoverageGood covering, just afew white hairs are slightly lighter than some 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color that looks great, covers gray and stays true.This is a medium blonde which I am using to color gray hair. I am pleased with it as a natural-looking shade. My only disappointment is that the color doesn't hold at the temples. After 7-10 days I need to touch up the gray with a temporary rinse. (Roux Fancifull bashful blonde #56) Any suggestions? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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RedI really like the color, wish I could color all my hair and not just my roots. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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niceMy only complaint is it still appears slightly brassy looking and doesn't stay darker. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Hard color to keepI have chosen red as my hair color which is hard to keep maintained as far as the vibrant color. The color enhancing shampoo is helpful. This color stays longer and is beautiful. However, despite using colorsafe hair products (expensive and known for being color safe), I've noticed the bottom half of my hair turns lighter than the rest of my hair within 2 weeks. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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EndsThe ends of my hair is still too dark. The roots turned out fine, but I need the length of my hair to be the same color. We need to go lighter even if I use it only on the length and ends of my hair. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKathy - We apologize that your color formulation came out darker than you were expecting. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we’re sorry that you were unhappy with your results. |
Hair colorI loved this product when first started using but now I notice no covering grey as well as it doesn't last long do you have any suggestions I like this color but need to maybe add something to it to keep the greys on the sides of my hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCindy - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
Needed more copperAt first the color had a slight copper/red tone that quickly faded. Now after a few weeks there is no red at all. The medium blonde color is still a very good color, but I really wanted the copper/red to last as long as the med. blonde. Thanks 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDebbie - We apologize that your copper tones faded quicker than you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |