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Color Set
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67'726 Verifizierte Kundenbewertungen |
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ParfaitConforme à la demande. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Subscription is a con your added without even knowing!Arrived late! Beware! Before purchasing they will place you on a subscription 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Michelle! We apologize for any misunderstanding with our Color Plan. This is optional, and it can be adjusted, postponed or cancelled at any time. Please check your emails, we just got back to you to help you further. |
Weak coverageThe color was good but it didn’t cover my stubborn grey hair on my temple, even though I followed the direction and the timing. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGiulia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not vibrantI wanted a 7.44 color but it’s too dark 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Sarah! We are sorry to hear your color is too dark. Please check your emails, we just got back to you to help you further. |
Didn't cover grey rootsI had to use the root color twice (2 rounds x 10 minutes) because it did not cover the greys. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRaeann - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Excellent Customer Service!Had to cancel my next order & subscription due to unexpected allergic reaction to haircolor. I do have a sensitive scalp but thought this product would be ok. Called customer service & the CSR was extremely helpful & caring. Everything canceled w/o a fuss or hassle. I am disappointed as the products are extremely well crafted & my actual hair turned out very well. I wish all companies treated you w/ the same professional courtesy & respect. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDiane - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
El color personalizado para mi cabello fue negativoEl tinte personalizado no tuve el resultado deseado, sólo las raíces cogio el tinte , el resto del cabello no me cogio el tinte 😔 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Yimabel: Sentimos que tu color no haya quedado como esperabas. Por favor, revisa tus emails, te acabamos de escribir. |
Produit colorationProduit contenant certainement de l ammoniaque allergie donc de plus très cher pour une coloration maison pas satisfaite pour moi j espère ne pas recevoir une autre coloration et être vite remboursé l appel pour les réclamations au Royaume-Uni donc sûrement payant ? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJosiane D. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que vous ayez eu une réaction à nos produits. Nous allons revenir vers vous par email afin de vous aider. Sachez également que nous proposons des colorations sans ammoniaque et que les appels sur le numéro de téléphone indiqué sur notre site eSalon.fr est gratuit. À très vite ! |
I asked for dark blond and it’s dark brown. My existing hair colorNo one even knew I dyed my hair. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJustine - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love the colour & easy to useFound the guidelines easy to follow & encouraged my daughter to purchase also, leaves your hair feeling soft & lusious 4 von 4 Personen fanden diese Rezension hilfreich. Du auch? |