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Color Set
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67'649 Avis clients vérifiés |
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SuperSehr einfach in der Anwendung und die Haare werden schön gepflegt. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Over 7.5 years!I have used esalon.com for over 7.5 years and I will be 68 in April. I couldn’t afford to go to a Salon anymore and just didn’t like the color I got from using the DIY stuff I bought at big box stores. I’ve only adjusted the color once with Esalon and had a slight change in the directions to help me cover the grays better. Autoship is great! I am sent an email alerting me that an order is coming due, and I can go online and adjust it in several ways if I am not ready. I plan on using Esalon as long as I am able. Almost forgot to mention, I always receive compliments on my hair color, blonde of course. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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FailI've received 2 boxes I didn't even use. I asked for no red or brassy... got it anyways. I tried to call and get hung up on -system doesn't recognize a selection. Tried writing to customer care, it wouldn't save my message. I'm giving up. Great idea but lousy execution. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRonda-We’re sorry to hear that you were unhappy with the results of your custom color and not able to get in contact with us. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. |
DisappointingI loved the colour, but my hair was straw-like...incredibly dry and brittle after using it. The colour faded really quickly too. An expensive mistake! The repair shampoo and conditioner did help, though expensive, but it has taken months to return my hair to the shiny silky condition I was used to. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Marilyn! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Beautiful hair colorI have salon hair color for a fraction of the cost and it's beautiful. My color stays in for for 3 months, looking fresh, I love it. 8 sur 8 personnes ont trouvé cet avis utile. Et vous ? |
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Just the right adjustment I was looking forThank you for adjusting the color, I really love it! 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Great coverage and love the rich colorMy color looks natural and beautiful. Covers grays beautifully!! Best customer service. Highly recommend. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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👍 perfektSuper Farbe und reichlich 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Love the products-BUT….I will not pay $34 for one bottle of color and the developer - I discontinued Thanks anyway Sarah Lowry Texas 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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DissapointedI left this product on over an hour and it did not cover my gray . 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGloria - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |