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Color Set
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67'649 Avis clients vérifiés |
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Descent product.My color that was selected is the perfect shade and comes out looking like a salon color. I'm not particularly sure of the method after the color application which is rinsing and massaging with existing left over color though. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Excellent match with my hair color.I love the product and the match with my original color, the only problem is that it doesn't cover the greys really well. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Thumbs up!It did a great job and the color was perfect. The only complaint I have is that the color seemed to fade rather quickly. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Came in time!I had originally contacted customer service about returning my product even though it had already been shipped. I had hoped I ordered it to be sent in time. Tracking told me however it would not get here in time before I left for vacation. Customer service was not friendly but I'm happy to report my color came in. I will not have to return it and I couldn't be more excited. Thank You! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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JUST LOVED THE COLOR. IT DID NOT LAST LONG. AT MY FRONT HAIRLINE MY HAIR IS BALDI LOVE THE COLOR BUT IT DID NOT LAST LONGER THEN TWO WEEKS. GAVE A REVIEW BEFORE. MY HAIR AT MY HAIRLINE IN FRONT IS COMING OUT. I DONN'T UNDERSTAND IT. ANYWAY I NOT GOING TO PUT ANYMORE DYE IN MY HEAD SO I DON'T WANT ANYMORE ORDERS. PLEASE CANCEL ANY FURTHER ORDERS 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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My hairThe first bottle was excellent.. So when it came time, I ordered the second cooring but wanted some copper tones to it. Now, my hair looks light burgundy instead.. NOT what I wanted. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDarlene - Thank you for sharing your feedback with us. Upon reviewing your account, we see that you share a home with another eSalon client, which may have caused some confusion. We'd be happy to help, so we've added a free order credit to your account and have reached out to you for assistance. |
Great colour, love the presentation but coverage on grey didn't last longI loved the whole packaging and the personal touches. The colour came out perfect, but sadly after three weeks of colouring my hair, my greys are already back so the coverage hasn't lasted on my grey hairs. Not sure if I'll re-order. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Doesn't last as long as I believe it should.It seems that any type of red fades very quickly! I love the ability to customize but not with red highlights. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmy - Thank you for your feedback. Your colorist has adjusted your feedback to help control for fading in your next order, and we look forward to seeing your results! |
Not satisfiedDid not like the color at all. Dried out my hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlethea - We’re sorry that your hair felt dry after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Order Still Not Shipped -- it is lateI am concerned because my order is late and my hair looks bad. I am suppose to receive an order every 4 weeks, but instead they are late -- five weeks, which is too long. Timeliness is important. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSally - We're sorry to hear that you haven't received your order yet. We've reached out to you via email to discuss how we can best assist you. We look forward to hearing from you soon. |