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Color Set
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67'625 Avis clients vérifiés |
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Trier selon : |
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I was left with terrible tangles that I almost had to cut out.I have never had any hair care product or color leave my hair in such terrible knots. The coverage was OK, but not what you would expect from salon color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJackie - Thank you for your feedback. We apologize for the disappointing experience you had with our Hair Color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. |
Great disappointmentDidn't cover greys. Colour completely different to the shade that I'd requested 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKaren - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Pedido inexistenteMe están avisando que me vais a enviar el siguiente pedido ( que por cierto no quiero), cuando aún no he recibido el primero . Esto es de risa o una estafa 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLaura - Lamentamos que tu pedido no haya llegado. Hemos enviado un correo electrónico para ver qué podemos hacer para remediar esta situación. |
Consumer Box LifeI would like you to quit sending me hair color all together. It lasts about as long as the box in the shelf at the $1 store. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTeresa - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
No me gustaNo necesito su producto 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCristina - Realmente apreciamos sus comentarios. Al revisar su perfil, vemos que ya ha trabajado con uno de nuestros expertos en color para resolver su inquietud. ¡Por favor, háganos saber si hay algo más que podamos hacer para ayudar! |
So disappointedI had looked at Madison Reed for a year before trying.. I finally did, initially loved the color and the grey was perfectly covered. Within a week the grey was completely UNcovered.. too soon to recolor and I hate the grey.. waiting to use my drug store color so I can cover the grey again!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJacqueline - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Zu dunkelDie erst Farbe war viel zu kalt und zu dunkel. Die Farbe macht älter als man ist Das nächste mal wähle ich einen warmen goldbraun Ton. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTanja - Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir stehen fest und immer hinter unserer eSalon Farbzufriedenheitsgarantie, daher werden wir gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten ausschau nach einer E-Mail unsererseits für das weitere Vorgehen! Wir schätzen Ihr Feedback sehr. |
ColorI like how healthy my hair looks after coloring.I am getting frustrated.I want more blonde and revised color has me darker almost dark Auburn.Color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHolly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Never receivedI haven't received an order since May 2019 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKaren - We sincerely apologize for the disappointing experience you had with your order. We have reached out to you via email to see what we can do about remedying this situation. Please keep your eye out for an email from us for your next steps! |
Do the allergic test!!!Not for me,I have very sensitive skin and had an allergic reaction 😔 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarmen - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. |