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Color Set
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67'625 Avis clients vérifiés |
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Trier selon : |
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Ugh, horridMy hair looks awful, waaaaay too dark, the end have a green tinge 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTeresita - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Did not match my color and left hair two tonesAfter following the directions this color left my roots very bronzed and warm toned and when I put the second bottle on it tinted my ends a lot warmer than they were. Told stylist that my hair runs warm and to give me a darker color but they said I needed this after submitting a picture. I explained this happened in the salon and they had to redo my hair but they still insisted so all in all not happy. It also didn’t cover my grays as well As it should have. I liberally applied the dye to my roots. I was going for a dark ash. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTaylor - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Three colour hairI had grey roots when my hairdresser daughter applied my colour. It came out a lovely dark brown colour. One wash later my roots are a gingery colour with chunks of grey. Very disappointed. Will have to visit a salon before my daughter's funeral next week as it looks embarrassing. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJulie - We’re so sorry to hear that you were disappointed by the results of your color application. Our Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
It’s okIt’s ok but the cost is knot that good. So far this stuff hasn’t lasted any longer than store bought dye so I’m done with this high price stuff. Now all I have to figure out is how to stop it from coming to my house and me getting charged for it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKatherine - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not any better than any other hair colorNot thrilled 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDanielle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Poor grey coverageAnd twice the price I normally pay. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJacqueline - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Welche Farbe bitte⁉️Die Farbe kam als Ansatzfarbe an, und dann ohne Farbnummer bzw. Farbbezeichnung❗️Also blind vertrauen -und das ging dann auch voll daneben❗️ Das war mein 2. Versuch ❗️❗️ 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGabriele W. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
No ColorI was very excited for this to come, and applied it as soon as the mailman left. Now that I’ve used it, I am extremely disappointed and frustrated because there is no visible difference in color AT ALL. Not even a slight color wash. I would not recommend this product even at the $10 price point. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTeresa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
AburridaTodo llegó perfecto y súper rápido. Estaba muy emocionada por mi nuevo color, pero oh sorpresa! No pasó nada NADA. Me cambio un poquitín el color pero no se nota y no obtuve buena cobertura a pesar de seguir todos los pasos tal cual. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDaniela H: -Sentimos muchísimo escuchar que no hayamos podido cumplir con tus expectativas de Color. Acabamos de enviarte un email para ofrecerte una solcuión. |
Changed and not for the good.I was a LOVER of your color but the last 3 shipments have been lighter in color and don't seem to hold up or cover my grey well. Did you change it? That is why I am not going to reorder but in the past, it was a miracle. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChristi- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |