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Color Set
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67'649 Avis clients vérifiés |
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My color hasn't changed...Not sure it's eSalon's fault but my color hasn't changed. I've requested multiple times for a lighter and brighter color, for over a year now. They change my formula and the strength but my color isn't any lighter or brighter. It's still a very dark brown with a subtle hint of red only showing in sunlight. My natural color is a medium brown. Apparently it doesn't lift very well. I think I'm long passed due on needing to just go into a salon for some bleach and highlights to get what I'm wanting. Love eSalon's products, way better than at home hair dyes, but it's no good for getting what I want, right now, with my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMariam - We’re sorry that you were unhappy with the results of your hair color. We see that your colorist reviewed your comments and adjusted the formulation for your recent order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Poor gray coverageAfter 3-4 shampoos, the roots coverage was too faded. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKathleen - We’re sorry to hear your hair color faded after 3-4 shampoos. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Neat packageAll very neatly packed and instructions. First time user to it was very messy mot enough time to meet instructions. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Not quite what I expectedI ordered my color with expectations of color matching to the picture and description given...after application, it is much darker and not "medium brown - copper, golden" as promised. It did cover the grey, so I am okay with it, just not what I wanted. I am going to try again and see if the color can be adjusted to the right shade, because the product leaves a nice sheen and feel. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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happy customer for 4 years!Convenient, great price, made just for me! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Best color on the marketLove the natural look of my hair when using eSalon color. Even my husband noticed the difference. Also leaves my hair soft and healthy looking. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Fantastic hair dyeBest hair dye I have ever used 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great colorWasn't sure what to expect when I'm sending pictures and only a description of my hair. I received dark blonde, golden. Not sure if that's what it turned out to be, seems darker than I was expecting. It is a pretty color though & I trusted you to come up with a color so great job, thank you. :) love it! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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My hair dresser loves it.I love how it covers my gray 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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My colorI love the color that I get from esalon. It matches my natural color better than any color I have used before. This product is easier to use than any box color. Thank you esalon! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |