67'658 Avis clients vérifiés |
|
Trier selon : |
|
Not what I asked forI asked for a lighter color and it's exactly the same as before. I'm not wanting blonde but about 2 shades lighter. I'm pretty unhappy with this shade. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJulie - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Too dark too redIts just not right. My grays turn redish after a few washes 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMarjorie - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
DissatisfiedThese products were so messy. The color stained my whole body and bathroom because it was so watery. The red in the new hair color washed out in the first week. I am very dissatisfied with this product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Unfortunately disappointedI'm not sure how this went wrong. I ordered a darkest brown color for my hair, which is mostly already overall a dyed darker shade of brown. I applied color to roots as instructed and then waited the given time, later applied the color to my ends and waited..Followed after rinsing instruction. I couldn't tell till my hair was dried that the parts that had faded from my old color from a few months ago were not even darker (I naturally darker brown hair with ash blonde streaks, so when color fades, I've noticed that streaked area tends to do so first). One of the reasons I wanted this product regularly was to do my roots of course, but also at this time I wanted to cover that streaked area, from time to time into a darker shade, a shade of darkest brown.. It wound up a medium kind of mousey brown at best on that area. Very little change whatsoever, if at all. I suppose I will be just going to the stylist this next time. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLindsey - We apologize that your hair color came out more uneven and lighter than you expected. We’d love to remedy this by sending you a complimentary reformulation to provide more even results. Once your next order processes, your colorist will review your comments and photos and make any necessary adjustments. We hope to hear from you soon. |
So natural! I love it!I rarely write reviews, but I just had to this time! I was not dying my hair for years, so sadly I didn't appreciate my eSalon hair color the first time round :-( I've decided to dye my hair before my holidays, but I run out of time to buy from eSalon and went for the high street one (semi-permanent, so luckily it won't last!). Now I can understand the difference between them!!! Lessons learned! I WILL NEVER DO THAT AGAIN! After using eSalon hair dye my hair looked so natural, that I thought it wasn't enough. Don't get me wrong, they had a lovely, rich, shiny tone, just not that obvious 'IN YOUR FACE' kind of tone! Now I know it was a good thing. Thank you eSalon for a great quality hair dye, I will definitely be using you (and only you!) in the future and will recommend you to all of my friends :-) 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Color and TextureThe color is always even when coloring by your directions. The texture has improved and is now thicker and manageable. The frizzies and split ends have calmed down dramatically. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
WOW AMAZING GLOSSY, PERFECT COLOURWow im so very very happy I received my personalised colour this morning and got straight on to do my hair. My hair really holds red and I wanted to go a bit darker without the golden hue I keep getting. OMG i love it absolutely perfect, not too dark and beautiful glossy shine. I am so impressed I will definitely be carrying on using your products and Services. From a very happy customer in the UK. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Perfect color for meI love the color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Amazing hair colorThe color is perfect. I also like getting two pair of gloves and the stain remover. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Perfect ColorI needed a lot of highlighting covered up. eSalon sent a two part process to take care of that and it matches my hair color PERFECT! No brassiness, no red, just beautiful golden brown. It was super easy to use and the price (and time commitment) were more than absolutely right. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |