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Color Set
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67'815 Avis clients vérifiés |
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Re-vamped colourI have just coloured my hair with my re-vamped colour, as my hair needs cutting and re-styled, and I have another 4 weeks to wait due to the COVID19 virus, I am going to reserve judgement until it has been cut. therefore I am going to put my account on hold until then, so I can see the colour better when it is in better condition. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJan - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didnt lighten enoughI’m disappointed. I asked for a change from dark brown to light:medium brown which required a developer strong enough to lift the color from my hair a bit. The only part that lightened was the grays. For my next order I would like my hair to be light to medium brown. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLauri - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not the right colorAsked for medium brown but color was a dark brown. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSandra - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not good for meI do not like the smell, strong smelling it upset my stomach . It made me inch my skull. I won't be buying it again. take me off the refill list. thank you so much! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsReina - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
no estoy satisfecha con el colorpreferia un color mas copper, y me quedo mas tirando a lo cobrizo, no obstante la calidad del producto es buena, lo unico que hay que ajustar mejor el color deseado. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Yelenis: Gracias por escribirnos. Sentimos que el color no haya sido exactamente el que esperabas. Estaremos encantados de revisar la fórmula y realizar las correcciones necesarias. Te acabamos de escribir por email. |
Failed experienceThe color was wrong It was horrible I would like to cancel and ask for a refund 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDalila - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Does not cover gray hair!Does not cover gray hair! Don't waste your money! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaureen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My first tryI loved how the product was presented in a nice pink box. Everything was easy to use from start to finish. Unfortunately, the hair dye has a very strong odor that burns my eyes & throat. If the hair dye could smell like soft fresh flowers, these products would be a hit! I would give a 5 stars, but the odor was way too strong. I do loved my hair color result, & I do like the shampoo with conditioner samples. They smell really good. Made my hair feels smooth, light & smell beautifully. I wouldn’t recommend anyone using this product in a small bathroom. Do it by a window or outdoor would be ideal. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDoris - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
DisappointedThe product smelled strongly of ammonia!! And I shouldn't have applied the color.......but I took a chance! The product made my hair dry and straw like to the touch and caused quite a lot of shedding. I would like to discontinue my subscription. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCynthia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hair colourI decided to dye my hair black... have to honestly say it was great when I first used it. Don’t smell like box dyes and didn’t itch my head. I decided to hold off on the review until I knew how the colour settled. The colour has only lasted 2 weeks, which I’m a little disappointed in as this cost way much more than a box dye. I dyed my hair 22nd May in the evening and today 5th June it’s back to my brown colour. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRoxy - We're truly sorry that our Coloring Tool did not provide the quality you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |