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Color Set
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67'649 Avis clients vérifiés |
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FarbeDie Farbe deckt super aber leider blieb die Farbe an den grauen strähnen nur 2 Wochen 😔 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Works well but...Easy to use... covered most of my gray... but didn't do well around my temples like I would have liked. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Too redAfter just one shampoo, there’s a lot of red/brass 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNancy - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red/brassy than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |
Maybe I need an updateUnfortunately this time around I still had grays right after coloring. This wasn’t the case for my previous months which were exactly the same formulation so I don’t know what went wrong this time. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKari - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
The hair color was completely crushed and colored my clothes, the parcelsThe packaging of this is awful, it's a very cheap plastic bag with holes in it, probably thinner than Chinese sauce. It spilled all over the place, all over the box, and damaged my clothes too. Do not recommend this company and surprised they are still in business doing shipping and packaging like this. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSasha - We truly apologize for the inconvenience! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Canceled all future ordersColor not Evan close to my color I canceled my membership Don’t send anymore orders Thank you S Denton 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShelby - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |
Never received my orderI've never received my order and still don't have any reply from your company. It's a pity and very dissapointed. I was actually so looking forward to test this out as hair coloring prices has gone through the roof! Adele 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Adele! We are sorry to hear your order hasn't arrived. Please check your emails, we just got back to you to help you further. |
First time buyerThoroughly impressed with the hair color kit esalon sent me. It has lasted just as long as salon color. I’ll definitely be staying a customer 14 sur 14 personnes ont trouvé cet avis utile. Et vous ? |
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GreatTurned out just how I thought it would! Perfect! 7 sur 7 personnes ont trouvé cet avis utile. Et vous ? |
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Wow! NO greys!I've tried every box colour on the shelves and within a few washes back were the greys! Put this colour on 3 weeks ago and still no greys!!!! I'm blown away. Absolutely fantastic won't be using anywhere else for my colour from now on! 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |