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Color Set
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67'726 Avis clients vérifiés |
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PerfectIs perfect en mooi 7 sur 7 personnes ont trouvé cet avis utile. Et vous ? |
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Liked productI liked the product and how simple everything was. I didn't get the results I was expecting for the first color session. However they immediatly credited my account and I was able to get an updated color in the mail 2 days later. The customer service was amazing. I still feel like it isn't as dark as I wanted but my hair has natural red tone so I feel like that is part of my issue. But I feel like the overall quality is really good and the customer service was top notch. 10 sur 11 personnes ont trouvé cet avis utile. Et vous ? |
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Individuelles ColorsetIch habe gestern erstmalig das auf meine Haarfarbe abgestimmte Colorset benutzt und bin mehr als begeistert. Ich habe es mir für den nachwachsenden Grauansatz bestellt und mischen lassen. Meine Erwartungen sind übertroffen worden. Die Farbe harmoniert bestens mit dem Blondton der Haare, sie glänzen wundervoll und das Auftragen war super erklärt und einfach. Ich habe mich anfangs gar nicht herangetraut da ich schon einige Pleiten erlebt habe mit orangenem Farbton oder zu gelbstichig. Ich bin einfach nur begeistert und kann so den teuren Friseurbesuch hinauszögern. Danke auch für den netten Kontakt mit Katharina und dem guten Service. Weiter so.... 3 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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Great Hair ColourReally enjoy my colour, Thank-you! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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I love my color so much!It's perfect, thank you:) 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Darkest Brown (red mahogny)Love the color! Didn't cover resistant Grey. Super shiny, store bought color does a better job of covering Grey hair. Just not as shiny as ecolor 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love the productBut not my color… will continue to order, but would like to alter the hue. The coppery tone is too red. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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GoodColour was amended to not be as red but actually feels redder. Coverage wasn’t as good this time either. Placing my account on hold for the time being 😫 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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AwfulI followed all the steps on creating my colour, my hair never even changed with the colour then I used the lightening kit with toner as directed. My hair is green/yellow!! It looks awful!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Jess! We are sorry to hear your colour didn't meet your expectations. Please check your emails, we just got back to you. |
Color not as statedI requested a medium brown color that would tone down the red sheen. The color was medium to dark brown and has a red sheen. Disappointed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPatricia - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |