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Color Set
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67'649 Verifizierte Kundenbewertungen |
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Not the right colorThe die itself was good quality didnt dry or seem to damage my hair. I did not get the color I was wanting a strawberry blond, what I got was pretty dark brown. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKatrina- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Terrible colorI’m sorry but I didn’t feel like this was any better than a boxed color I can buy at the drugstore. No depth to the color, no nuances of mahogany and red that I requested. I am canceling after this order. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShermi- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color did not cover roots as reviews raved about it doing soI will be giving this a 2nd chance . I just colored my roots and the color had to be sent in via text to adjust my color. I didnt get the grey coverage that I get in a salon. The comparison I can give is that of a box dye that I buy at Walmart. I'm hoping my formula was just not done properly, however I did specify grey coverage and roots only. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenOralia- We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Color off.I was disappointed my color came out really yellow, brassy. Good news Is I contacted eSalon and they were on it. They have made a correction to My color. I am expecting my new color September 1st. I will update my Review as soon as I try the new color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGeri- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Red and grays!Didn’t cover my grays and unable to delete the red. Still dark for medium blonde. Does make your hair fell good. I have long hair a little short on product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKimberly- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
odor too strongdidn't see much of a difference in other products compared to this not worth the money for me 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarolyn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Cancelled accountI cancelled my account but you continue to send products even after I return to sender as instructed STOP SENDING AND REIMBURSE MY ACCOUNT!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRebecca- We’re truly sorry that your most recent experience did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Never got my orderI can't say if I like it ,I never got it ,im canceling my account 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlice- We’re truly sorry that our shipping times did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
Without my consent!I’m giving this a 1 star. I tried communicating with the specialist about too much red in the color and never heard back for 2 months when an order showed up with a bill for $29. This was ordered without my knowledge. I do not recommend. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebra - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Side effectsThe color was great however my skin was peeling ang my hair became brittle and dry. That is why I gave that review. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEnelida - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |