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Color Set
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67'649 Avis clients vérifiés |
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GraySo again my gray was back with in 2 weeks. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMary - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No llenó mis espectativasMe siento un poco frustrada porque el color que quería no fue el resultado esperado. No hubo cubrimiento de canas en y algunas quedaron un poco doradas cuando el color era negro azul, Seguí de manera estricta las indicaciones dadas, pero debo decir que el producto no cumplió con mis espectativas. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAngela- Lamentamos saber que el color de su cabello no cubre las canas como se esperaba. Su pedido está totalmente respaldado por nuestra Garantía de felicidad del color, y nuestros coloristas están trabajando para ajustar su fórmula mientras hablamos. ¡Su fórmula actualizada y nuevas instrucciones se enviarán con su próximo pedido! Háganos saber si hay algo más que podamos hacer para ayudarlo. |
NEVER RECEIVED THIS ORDERDon't waste your money. I have been waiting for going on 10 days and have not received my order. Now I'm trying to get my money back. Not satisfied at all. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKaren - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Started out goodThe first color set I ordered was excellent, lasted a long time and was the color I wanted. The last two only lasted a few weeks, gray came out the first week and I was paying twice as much for the inferior color. Definately not worth what they charge. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTamara - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
colornot happy with the color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDiana - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Nice colorI love the color, but I need more conditioner since I have dry hair. I have curly dry hair and need to condition my hair often. I would love to have more conditioner added to color kit to aid the hair after coloring to add moisture. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDelicia - We’re truly sorry that our color kit did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
ColorEstoy muy disgustada porque les comenté que el color que me enviaron no era mi cerca al que pedí y no han echo ningún tipo de acercamiento para tratar de corregir el problema y mantenerme como clienta. Es una práctica muy mala de servicio al cliente. Estoy dispuesta a trabajar con ustedes y mantenerme de cliente si ajustan el color a lo que yo pedí y no me dieron. Espero contesta de ustedes o cancelen mi cuenta y no me manden nada más. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMirna- Lamentamos mucho que se sintiera decepcionado por los resultados de su aplicación de color. Nuestra Garantía eSalon Color Happiness es algo que siempre respaldamos, y trabajaremos contigo para alcanzar tus objetivos de color de cabello. ¡Esté atento a un correo electrónico nuestro para sus próximos pasos! Realmente apreciamos sus comentarios. |
Just okayI was super excited about a custom color little did I know it wasn't what I had hoped for. The process was cool with the colorist and what not. The color I wanted was a mix between light brown and medium brown with no red or brassy color. What did I get but a light reddish brown hair color so I'm not sure if I'd try this again or not. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCourtney - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I like my product,,Customer service is horrible. My questions do not get answered or I receive a response that does not answer the question asked. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDanelle - We’re truly sorry that our communication did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Nicht zufriedenLeider bin ich immer noch nicht mit der Farbe zufrieden. Es ist noch ein Rotschimmet drin, der nicht schön ist 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSilke Ellen U. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |