67'649 Avis clients vérifiés |
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Realmente me gustoPensé que era otra de esas nuevas microempresas que quieren innovar y después desaparecen por tan poca calidad de su producto, haber casi un mes compre el producto y quise esperar para escribir una reseña y ahora puedo decir que vale la pena comprarlo, y tengo mas de 30 años pintándome el cabello 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Andrea: Muchas gracias por tus comentarios. Nos alegra saber que estás contenta con tu color de cabello. |
Nicht zufrieden..flex Abo deaktivierenBin nicht zufrieden...zuviel Chemie..Habe Haarausfall 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBianca K.- Vielen Dank für Ihr Feedback. Wir bedauern, dass Sie seit der Verwendung unserer Haarfarbe unter Haarausfall leiden. Wir versichern Ihnen, dass dies ist eine sehr ungewöhnliche Reaktion auf unsere Produkte ist. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
horriblemy hair orange 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsErin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the outcome I expected.Left my hair reddish I even left the color on longer as it takes longer for my hair to pick up color. Used toner and it only took out the brassiness but not the red overtones. Trying to D/C future product and it only allows me to postpone on stop all future orders. The product was good value for the price and was packaged very nice. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLaura - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color was too lightI originally requested a dark brunette, but the colorist told me that I need to start light first. So I did, but the color has faded so fast and I need to color it again after 2 weeks 😩 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShawn - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Very goodMy first delivery and did not disappoint. Very well packaged and labelled with good instructions. Easy to use and amount was great for my hair length. Extremely good coverage and now shall not be using anything else now as the colour and ease of use was excellent. 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Best colour everI’ve tried loads of box dyes over the years but the one that I get from e salon is by far superior it lasts and is a perfect match thank you I’m staying. 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Love this!!I had my hair dyed at a salon a few months ago and I wasn't thrilled with the color. I was a bright copper orange and was looking to have a more natural, copper color. I was super nervous when the dye was on my hair because the color looked way off. Once I rinsed it and got out of the shower, I couldn't believe how beautiful the color was. It's perfect!! I'll definitely be using esalon again for dying my hair instead of spending a ton of money at the salon. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect colourThis is such a good company, the colour was to perfection, the only little quibble I would have is that I didn’t think the conditioner was very good that was in the box, that’s just my personal opinion, other people may like it. Will definitely be re-ordering next month again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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DisappointedColor was a disaster I followed the instructions to find my hair was a bright shade of red. Following day I able to visit hair salon and fix the problem. This was a very expensive color fix. Recommend definitely not. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJulie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |