|
Color Set
|
67'649 Avis clients vérifiés |
|
Trier selon : |
|
Just okI like this concept of personalized color and all the little tools a lot but this stuff dried my hair out very badly, there wasnt enough product (i do have a lot of hair) and the color faded quickly. I bought the tint rinse also to "boost" the color every now and then and noticed no difference. I take very good care of my hair, ie: no damaging products, only use cool water to wash, dont heat style, dont use a towel, etc. And still was less than impressed. It was ok to use during quarantine in a pinch but not sure id buy again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJessica - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not happyIt didn’t change a thing on my hair my whites are still there and my black hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJessica - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Thinning HairMy hair was thinning after several uses of this product. I stopped it for over 6 months and my hair is growing back. My stylist is using a different product that does not have the natural plants and my hair is growing back. I have many, many allergies and believe this product contains one that I am allergic to. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsBetty - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not as good as introductory shipmentColor does not seem to be lasting with this shipment like the first introductory order. Color is also more golden so does not seem the same mix. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJean - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
BoooI have dark blonde/light brown hair. I wanted just a slightly lighter color to brighter me up. I tried twice and each times my hair came out red. I even bought the extra times for unwanted hughes. Back to the salon to fix this brassy red hair. Plus if you buy a color that is different from the rest of your hair you have a big line on demarcation. Looks awful. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKristy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
EntäuschtHat leider das grau am haaransatz nicht richtig gefärbt. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsAlexì S.- Herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Grauabdeckung nicht Ihren Vorstellungen entsprochen hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
To darkThe hair color was way to dark. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not for greyNot only did it not cover. As time went by it faded more and more 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJulie - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
RatingColor was not dark enough 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsElaine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
inconformela verdad no me gusto el producto ‘ en menos de 2 semanas aparecen las canas’aparte me parece mucha diferencia en el precio de la primera orden. o sea muy caro incluyendo costo de envío’ me gustaría cancelar la membresía. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLeticia- Lamentamos saber que no está satisfecho con los resultados de su color personalizado. Todos los pedidos de eSalon están respaldados por nuestra Garantía de felicidad del color, ¡y nos encantaría enviarle un color reformulado diseñado para satisfacer mejor sus necesidades! Nos comunicamos con usted por correo electrónico con los siguientes pasos para que nuestros coloristas autorizados puedan trabajar en un color más cercano al que desea. Agradecemos que se comunique con nosotros y nos brinde la oportunidad de hacerlo bien. ¡Feliz coloración! |