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Color Set
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67'649 Avis clients vérifiés |
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Trier selon : |
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El colorEl color es excelente perfecto cubre sexcelente pero debiera contener menos amonia ya que esto hace que se reseque el pelo. Es lo único que no me gusta del producto 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJoselin- Nunca nos gusta escuchar que nuestros clientes no estén contentos con sus resultados, ¡por eso tenemos una Garantía de Felicidad del Color! Nos hemos comunicado con usted por correo electrónico para que uno de nuestros coloristas autorizados pueda analizar más a fondo sus necesidades de color de cabello y ver cómo podemos ajustar nuestra fórmula para llevarlo a donde desea estar. Gracias de nuevo por contactarnos y darnos la oportunidad de ayudarlo a alcanzar sus objetivos de color. |
Love the colorI love the color but I did not feel that it had as good of gray coverage as previous orders 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAngel - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Did not cover gray wellFirst time using this product. I was very meticulous in following the instruction as my gray overgrowth is driving me crazy. For some unknown readin my left side gray was not covered well! So disappointing! I wanted to make sure it got civered that i did not even use the color guard sent. Tge hair bt my ear is just as if i hadn't used anything. I'll give it one more chance, if it happens again next time, I'm done!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHilda - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Red rootsMy hair color is reddish and brassy and it has ruined my previous blonde color, the roots are so reddish and I’m so unhappy. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHannah - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
It's OkayI tried the dye twice, it fades quite quickly and the colour didn't take as well as i would have liked. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHarriet M. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedI am very disappointed.. in the color, didn't cover some of the grays.. don't think I will order again.. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsValynda- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Really subtle red color compared to what I had selectedThe red in this shade is a hint at best. It's much darker and more brown than what I have picked. I'm pretty disappointed with it as it's not very exciting. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMegan- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not great for covering graysI am so disappointed! I followed all the steps in ordering and directions in coloring to a T, but unfortunately my greys aren’t covered and the color didn’t adhere to my hair well AT ALL. It literally didn’t match any of my original hair or old color so it just added a new color to the mix. I don’t want a redo. I wouldn’t trust to put this on my hair again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSue- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I think I’m done trying this productThis is my third time trying this product my hair is so bad now worst then when I’ve use box drugstore dye my hair is Burned really weird used to red Stream static and frizz i’ve never experienced this in my life it’s for sure this product 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAntonella- We never like to hear that our customers are unhappy with their results, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and add some moisture back to your hair! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
No quede conformeLa idea era tener un color rojo era lo que puse cubrir mis canas pero no ocurrió así me quedo el pelo oscuro y mis canas no fueron cubiertas. No volveré a comprar 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Yanela: Gracias por escribirnos. Sentimos escuchar que el color no ha resultado como tú esperabas. Nos encantará revisar lo ocurrido, para poder darte una solución. Te acabamos de enviar un email. |