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Color Set
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67'686 Avis clients vérifiés |
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Trier selon : |
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Not satisfied with my color...My intentions were to get my natural all over color done before my I went to get my haircut/hilights and low lights with my stylist. To save money and time at the salon I wanted to do my roots at home as I have a lot of gray and my hair grows quickly. I requested dark brown but my end result was definitely BLACK. I emailed to request a change but was told I could not go lighter....I spent hours in my local salon getting the color lighter. The idea is great but I don't think it's right for me at this time. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsApril - We’re sorry that your color formulation came out darker than you were expecting. Since you were unhappy with your results, we have refunded you for your color, per our Satisfaction Guarantee. We would love to discuss how we can improve your eSalon experience, so we will be reaching out to you shortly to assist you further. |
Store product just as goodOnly last 2 weeks before roots show just as good as store color and want to cancel 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAli - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
disappointedThe color was great, almost perfect, but it really dried my hair and faded faster than most other brands I have tried. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDeb - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
very goodIt's the best way to color your hair at home easy and fast 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Consistent hair colorIt colored my hair exactly like when I originally colored it using your products. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Awesome product!Love the color! Wondering if I could go a shade darker for fall? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love the colourLove the colour it's just right for me. Thank you I will keep using it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love the color!I have used over the counter products to color my hair for the past few years. My stylist told me my hair was starting to get dry, and that it was probably from the color product I was using. A friend recommended I try eSalon, and I am so glad I did! After filling out the info sheet and then submitting a picture of my hair color the eSalon team was able to come up with a perfect color fit. I love the color, but most especially I love how it makes my hair feel. No more dry hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color changeI asked for a little lighter color this month. You hit it out if the park!! Absolutely perfect!!! eSalon in the greatest producet/company I've ever used. Thank you! thank you! thank you!!! Janet McCallum 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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GreatVery convenient love it easy to use color is great 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |