|
Color Set
|
67'649 Avis clients vérifiés |
|
Trier selon : |
|
Not happyDid not cover my grey!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMagaly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wasn't exactly what I expectedAlthough the process and items they give you is very simple and easy that's the part I like the most. I have a slight issue with the color and the end result I was expecting it to be a little more red than Orange. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsAlicia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DissatisfiedVery disappointed with this product wanted complete grey coverage didn't get that. Would rather pay at hairdressers 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHi Llinos! I am so sorry to hear that the gray coverage wasn't as expected. We would be happy to adjust your formula to increase this coverage. Please check your emails, we've contacted you. |
Didn’t touch my greysA bought a colour a shade darker than my natural colour. I have no colour already in my hair but I do have a few greys coming through at the roots. Being new to ESalon I followed the instructions to the letter but to my surprise when I had finished styling I noticed that my greats were still shining through and my hair doesn’t really look much different. So I am disappointed as I really was looking for a product that would tackle my greys. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHi Rebecca! I am so sorry to hear that the colour didn't turn out as expected. We'll have a colourist check on your formula to give you a solution. Please check your emails, we'll be contacting soon. |
Not satisfiedI dyed my hair after I got a haircut and a week later the gray came back around the edges then the gray came back on top I even left the dye in longer 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKeana - We’re so sorry to hear that you were disappointed by the coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hält nicht, was es versprichtIch habe ein Dunkelbraun-Mahagonie-Kupfer bestellt. Das Ergebnis war ein stumpfes, mattes und unansehnliches Schwarzbraun. Ich kann die Coloration von eSalon leider nicht empfehlen. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsManja W. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
I was not happy.I wanted a light blonde and a cool blonde my hair looks gray. 2 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsGabrielle - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
My hair came out PURPLE!I wanted dark brown with copper undertones. My hair is purple!! This is not what I wanted and I don't really want to have to go through the whole tedious process again to fix it! 2 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHi Valerie! I am sorry to hear that your colour turned out purple. We'll have a colourist checking on your formula to help you fix the colour. Please check your emails, we've contacted you. |
Bin enttäuschtDie Farbe hat extrem nach Bleichmittel gestunken aber gar keine Veränderung in der Farbe gegeben! Das heißt also, dass ich meine Haare ganz umsonst durch diese Prozedur geschickt habe! Würde ich niemandem empfehlen. Bin sehr enttäuscht. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLilian K.- Vielen Dank für Ihr Feedback. Wir möchten uns für entstandene Unannehmlichkeiten bei Ihrer Farbanwendung entschuldigen. Ihre Zufriedenheit steht für uns an erster Stelle. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Color lasted 4 daysColor did not cover gray area and faded after 4 days. Shampoo and conditioner dried out my hair. Hair felt like bristell. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMargaret - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |