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Color Set
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67'649 Avis clients vérifiés |
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Loved my color, but it dried my hair outI loved my color. However, my hair was so dry after, even after using the conditioner. I'm not sure where the issue was, never had that problem when coloring my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsStephanie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Quite disappointedI wasn't satisfied. The color didn't last a week. I will never purchase again. I'm not impressed at all 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGrace - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Nicht das was ich wollteDie Farbe ist um einiges dunkler als ausgewählt, bzw auf der Vorschau! Bin nicht wirklich begeistert! Positiv: Shampoo ist toll 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNadine V.- Vielen Dank für die Kontaktaufnahme. Wir möchten uns aufrichtig dafür entschuldigen, dass Ihre Farbe dunkler geworden ist, als erwartet. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Please beware, it’s damaged my long hair.My hair has currently lost 4-6 inches in length as ends are simply breaking off and is thinning with every wash. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Kelly! Thank you for contacting us. I am so sorry to hear about your personal experience with our colour. - We've emailed you to help you further. Please check your emails. |
STUBBORN GRAYSI followed direction perfectly and there are several stubborn grays that refuse to absorb color. Maybe, I should change up my color? Please, HELP 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCassandra - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not even close to the colour I wantedI had light brown hair and wanted to dye it ginger, bought this because it seemed like a nice concept but it’s just turned my hair dark brown with a hint of red. I even sent in photos of what my hair looked like and the colour I wanted so I’m not sure where it went wrong. Luckily I went for the demi-permanent option so I would recommend that to start off if purchasing. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Roxy! Thank you for contacting us. I am sorry to hear that the colour wasn't as expected. We'll be happy to review your colour and formula to offer you a solution. Please check your emails. |
Not what I expectedThe color wasn’t blonde enough. Turned out darker then the picture on the site said it would be. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarrie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
The smell was...horrible.I couldn’t get past it to do it. I am super sensitive to fragrance anyway and I wish eSalon would come up with a different type of product. I know it won’t last as long, but there are many others like me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRennae - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. |
ColorI needed xtra grey coverage, without telling me they sent a darker color. Disappointed when I lost all my highlights with the new color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRose - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color bottle brokenI just ipened my box and the color bottle spilled allover the box. Leaving not enough colorant. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Charity - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |