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Color Set
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67'686 Avis clients vérifiés |
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Trier selon : |
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RedLove the product and how I am becoming a pro at coloring my own hair! Great product! However, I am not liking the copper, reddish i am left with. I just want a medium brown with great gray covering . Is that possible? I know I have some stuborn gray and will have some reddish left. I do like it just see if those issues can be worked on! Thank you so much 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great color, toxic shampooI love the color and I love the conditioner, but I'm not going to use that packet of shampoo ever again. It is impossible to get out of my hair. I washed it 4x myself and ended up having to go to a salon to have them do it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I loved it! A perfect color for the fallI would like to try more browns and caramel for my next order 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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COLOR DID NO T LASTCOLOR WASHED OUT IN 3 WEEKS AND WAS TOO LIGHT 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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do not like colorDo not like color I ended up with 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRobin - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Not worth itThis color is not any better than any other at-home color. I don't want to pay twice the cost of drug store color for only enough for a root touch up. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKIm - We’re sorry to hear that you weren't wowed with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
The color was to darkThe color you sent was way to dark. I am trying to go lighter. I do want to cancel and not receive any further deliveries. Carol Witte 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarol - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Not right colorI asked for red and instead received a color that was brown with slight red highlights. I am disappointed. I am going to have to go to the store and buy red hair color just to get it back to where it was. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMary - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. Per our Satisfaction Guarantee, we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit |
Best products ever!I recommend using this product ever other time. Your hair looks great and feels so soft. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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SatisfactionI'm satisfied with the products, especially the gray coverage and lasting hair color.I can hardly wait for my lighter color to arrive. Thank you very much. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |