67'686 Avis clients vérifiés |
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Great colorLove the color ,but it seems that the older I get the more stubborn my grey gets.. Need more coverage 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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No gray coverageHello, my most recent formula did not cover my gray at all. I have dark brown hair and it made my gray which is prevalent at my temples and on top of my head wear it parts, golden. I had to purchase over the counter hair color to do my roots. Unfortunately no root coverage. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSonia - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
LOVE IT!!!Best I've ever used. Complements not how natural, aND easy to use 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love It!!They did an outstanding job on my color I ordered. I just wanted a slight change and that's exactly what I got. Perfect. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I am in loveI have used this color 3 times now and Love it. Way better than in store color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Fantastic color!My personalized color was amazing! The results, after following the easy-to-read instructions were so much better than drugstore color kits. I'm sold! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Best Colorado EverI love this hair color. I've been looking for this color for years. For the first time in years I'm happy with my color, even my stylist loved it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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RedAsked for a particular color, and ended up with bright orange hair. NOt going to be ordering again. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRoxie - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Not happyI followed the steps exactly as specified but my color did not come out as expected. Root color did not cover grays completely and was Brown upon completion. Ends color covered well but the color is not the red shade/result I was hoping for. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMichelle - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
color is goodcolor was good but my hair grows too fast so my roots need to be done every 3 weeks. I can just keep using the hair color I was using and get the same results at 1/2 the price. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |