67'686 Avis clients vérifiés |
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Did not cover grayThe color was not bad but it did not cover gray well at all. When it did cover, I feel it was too light and faded after 1 week - not even washing daily. My dark hair had too much red tint in it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsErin - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
ColorIt is turned out to red 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmie - We’re sorry that your recent formulation turned out more red than you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order for reduced redness. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to create a color to better suit your needs. |
wrong colorThe color was much too dark - it needs to be changed. It didn't dry out my hair - just too dark and mousey 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLaurie - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Too strong and it makes my hair very freezyI wouldn't use this product again 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsImelda - We’re sorry that you were disappointed by the results of your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Best self color product I have found in 20 years of coloring.This custom hair color has really vibrant color and makes my hair feel healthy. It also adds thickness to my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ExcellentThis product has proven to be an exceptional, natural color product. Extremely pleased! No more store bought products. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great product. Easy to use.👍🏻 very satisfied. Better than taking time to go to a salon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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PerfectionRequested a slight shift, after over a year of loving this company. I got exactly what I asked for and love it! Thank you ESalon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Awesome color!Thank you ESalon for the perfect haircolor. It covers my gray and the color is so close you can't even see where it has grown out. Thank you. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Custom ColorThis turned out better than I ever could have expected! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |