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Color Set
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67'758 Verifizierte Kundenbewertungen |
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not happy with procentage of color Developerdidnt cover all the gray hair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAvin T. - Thank you for your feedback! We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Couleur qui ne tient pasCouleur qui ne tient pas ! Et que dire du système de vente forcée, prétendre vendre un essai et se retrouver avec un abonnement , extrêmement déçu de l’ensemble de la prestation 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenValerie C. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que votre coloration et notre service vous ont déçue. Notre garantie eSalon Coloration heureuse est primordiale pour nous et nous aimerions vous aider. Veuillez vérifier vos e-mails pour plus d'information de notre part. |
Too dark and hair was terribly dryNot what i expected....... Hair was too dark and left very dry... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarlene - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Red and pink not copperMy hair is red at the roots a kind of mahogany in the middle and pink at the ends 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenErin - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Don’t recommendThe color match was great. It did not last very long at all. I started out telling them I need something for stubborn greys and they didn’t send something to cover that. When I let them know, they sent another one free that covered them better. However after about 3 washes (with color safe shampoo and conditioner) neither dye lasted. Store bought dye lasts longer. Paying more at a salon for it to last and cover good is worth the money. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEmma - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Un concept personnalisé qui n'en est pas unLes colorations e-salon coutent plus cher qu'un kit en grande surface et n'apportent rien de plus. La personnalisation est très limitée. Je peux aussi bien choisir une teinte à mon gout avec un kit d'autre marque. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSonia B. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Notre garantie eSalon Coloration heureuse est primordiale pour nous. Nous travaillerons avec vous pour réaliser vos objectifs couleur. Nos experts coloristes vous ont contacté par e-mail et se feront un plaisir de vous aider. |
pas satisfaitÇa ne couvre pas très bien les cheveux blanc des tempes (nuance plus claire) je souhaiterai être contacté par email, afin d 'affiner ma couleur 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCedric G. - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que votre couleur n'a pas complètement répondu à vos attentes et nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous allons vous contacter pour remédier à la situation. |
Not worthyI am gtg more whites after using the color set and it fades in two weeks not happy with the color although I am using from months now but not gona use again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNabila - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection in the future! |
Not for meDoes not cover my gray. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenWinsome - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
gray coveragemy grays are showing after only a week. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebra - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |