67'649 Avis clients vérifiés |
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Ineffective for gray hairAfter trying multiple color kits in various iterations I have to concede that this is not the product for me. It does not cover my gray hair at all, and I get splotches of my natural color shining through. This isn’t normal, I’ve used other root color kits on the market and had quite satisfactory results with them. I thought eSalon would be better, but it has not turned out that way. I keep having an ugly red undertone to my brown color, even though I’ve communicated this problem to the colorist every single time they supposedly changed my formula. I colored my hair with the latest one they sent me and there’s zero difference with the kit they sent me beforehand. I don’t think they changed anything to be honest, they just sent out the old formula. I’m going back to the DPHue root color kit, as I got a much better gray coverage result with no red undertones. I really wanted it to work with eSalon, but they’re not responsive to the problems I keep having with their products. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnnette - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Way too dark.This made my red hair very dark and almost brown. Not as described. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMichelle - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color did not lastAfter just a couple weeks, I have a lot of gray. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNancy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Esalon saved meThe "coloring at home" with salon worthy products has made it possible for me to take care of my Father at home and maintain a salon look in the privacy of my own home. Thank you eSalon!!! 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Great color - 1/2 lighter than last orderOrdered same color just a bit lighter. This adjustment seemed to work out super great. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect color match!Perfect color match, easy to use! Woulda been 5 stars but with long hair, a bigger portion of conditioner would have been appreciated. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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will not cover grayI colored my hair two seperate times not once did it cover any grAY. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChristine - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Individualized HelpMy first color needed some slight adjustments. I received one on one care and second round was perfect! 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Tolle HaarfarbeGanz tolle Farbe . Ohne Ammoniak ist einfach Super. Kein brennen und jucken. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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First time dyeing my hair since I was 13And it was great. I chose the demi and it still covered my greys. It looks great and my hair feels fine, not damaged at all. I chose a more golden shade than mine and it looks so nice. Thank you! 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |