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Color Set
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67'740 Avis clients vérifiés |
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Too DarkDefinitely not a strawberry blonde. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLeslie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Muy oscuroNo me gusto el resultado demasiado oscuro 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarla - ¡Gracias por comunicarte! Lamentamos saber que la formulación de su color resultó más oscura de lo que esperaba. ¡Garantía de felicidad de color al rescate! Un experto en color se comunicará con usted por correo electrónico en breve para trabajar con usted para encontrar una solución y acercarlo un paso más a alcanzar sus sueños de cabello perfecto. |
Too DarkThis time my color was far darker than the previous coloring. The color is pretty but for some reason, it looks so much darker than before. Could it possibly been changed somehow? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBarbara - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Terrible ColorIf I could give my "custom" color a zero I would. Sent a picture and a color stylist created a color that looks like shoe polish! Awful experience. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSheryl - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Just enoughColor coverage over grey's....grrrr Supposed to cover these stubborn greys! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Nicely presentedUnfortunately, this is still far too red. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTrisha R. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t follow my requestI had asked for my color to be lighter, but it was still very dark 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEllen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not suitableThe color and toner was too strong, didn't use it 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJean C. - We truly appreciate your feedback. At eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Still Too DarkRequested a lighter brown. However, darkness was about the same. In addition, there seem to be too much mahogany. Maybe more copper is needed?? Was hoping for a summer look 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNancy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Nice color but didn’t color my greysThe color was nice, but I would of liked the color to appear a bit lighter. A few days after coloring I noticed my grey/white hairs did not pick up any of the dye. This was very disappointing. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMabel - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |