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Color Set
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67'686 Avis clients vérifiés |
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light rootsLiked the color I still ended up with lighter roots better then last but still had lighter roots please help thank you! Happy Holidays! 🎄 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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~Wrong colourIt came up too red and dark for me, as I was only trying it out I now find myself signed up for continual orders. SCAM 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJackie - We’re sorry that your color formulation came out too red and darker than you were expecting. Since you were unhappy with your results, we have refunded you for your color, per our Satisfaction Guarantee. We would love to discuss how we can improve your eSalon experience, so we will be reaching out to you shortly to assist you further. |
very disappointedVery disappointed with the last hair color sent to me. It is as if I did not color it at all, my roots look like they have not been touched, My thought was that there was something wrong with it for it not to color as it did before Followed directions with the product as I had done with the previous order. Will give it one more chance on the next order and if it does the same thing, would cancel these orders. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMary Lou - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Not happyI am unfortunately unhappy with the product the first time the color was not correct. And the second time the color literally lasted less than 4 weeks. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJessica - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Love the color!!Great hair color and covers my gray completely!! Love! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color match was spot onThis is my second time with this particular color and it covered my gray roots wonderfully and blended with the rest of my hair! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great colorPerfect hair color. I applied per directions. Much better than the September color. Thanks. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Fabulous!!! great natural looking color, including highlights,have been a customer for about 8 months, my light red color lasts longer than others I have tried BRAVO!!! eSalon 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Custom Hair ColorColor is really great. I love it. Better than store bought color. I love the dark brown color it gives my hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great coverage and colorLoved the color and great gray coverage. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |