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Color Set
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67'669 Avis clients vérifiés |
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Totally RED after telling them NO REDI don’t know why people don’t listen to me. I told you this would be too red and it’s bright orange. Totally disgusted and furious. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChristine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn't cover all grays.I am requesting a lighter color. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMy Name is Panama - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Made my hair soft.I like the color over all just not good grey coverage. It caused my grey hair to turn a ugly brownish greyish color. I would have rather had my silver grey hair. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLynsy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not what I wantedI asked for Classic Red with Medium brown and got violet/cranberry red with chocolate brown almost black roots. I was disappointed. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChristina - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wanted rich auburn and got poop brownHelp! I want to be a red head again. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLaura - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Un poco caroPodrían mandarme solo el tinte y el decoloración, lo demás me sobra 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Elisabet: Gracias por escribirnos. ¡Claro! Sin problema, te enviaremos solo tu tinte en el próximo pedido. |
Not what I was going for...I thought I was getting more of brown color but it is definitely red. I thought I made it clear that I eventually wanted to go honey blonde. Not sure how I ended up with red. I might try this one more time but if I'm not getting what I want then I will buy somewhere else. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTiffany - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too RedThe color turned out nothing like the picture, very disappointed now have too much red when did not want any. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMindie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Totally not what I wantedI am absolutely 100% unhappy with this color and I don't think I will be ordering again 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarol - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
SchrottNicht zu empfehlen. Falschen Ton gemischt. Haare versaut. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDunja K - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |