67'726 Avis clients vérifiés |
|
Trier selon : |
|
ExcelenteEl color perfecto y me duro mucho tiempo cubriendo mis canas gracias esalon y a las estilia que me ayudo mucho estoy feliz 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
Not satisfiedThis time wen I purchased my colour I thought it was way to dark for my completion. The colour was darker than previous time . I was more auburn than copper. But on a plus side I love the tint. I feel my colour has faded faster this time only done 3 weeks. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMarie O. - Thank you for your feedback! We're so sorry to hear that your hair colour was darker than expected. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Turned my hair OrangeThis was not light brown, dark blonde it turned my hair bright orange! Nope 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHello Jennifer, We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Sad...When you get excited because your hair dye shipment is on the way...not only did it come a day late...but it was busted..now the 3 week wait begins ...again/: 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsStarla - I am so sorry to hear that! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |
It was not what I was expecting - lovely colour but only enough for my rootsI will admit that I was sick when I ordered this, so I was not 100% myself, but when it came in the mail I was excited to try it. I thought I had ordered colour for my overall hair, but when I opened the instructions it said it was for my roots only. I did this and I love the colour, but I would like it for my whole head, not just the roots (it is close to my natural colour so it doesn't look too obvious). I am having trouble changing what I order though, and am finding the site confusing. If I was just rating based on the colour, it would be 5 stars, but I feel there has been a bit of a lack of transparency, and when I returned to try to order enough for my whole head everything that keeps coming up is about reordering the same thing which I don't want to do, so 3 stars for now. If I can get it figured out I will likely change my rating. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsBeth - Thank you for sharing your feedback. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
SO NOT HAPPYMy hair is ruined. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKellijo - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Changed from reddish to dark blonde.....I was pretty satisfied with this color. I love the actual color but there are still little tiny hues of red - nothing to make me angry though. Overall these hair colors are really nice and my hair feels great after coloring! 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
|
volle ZufriedenheitIch bin begeistert von meinem Farberlebnis und nehme das Angebot der regelmäßigen Lieferung gern an. Für den Sommer habe ich eine hellere Version erbeten. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
I like the color and it seems to be covering my grey goodI am happy with the color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Color doesn’t cover grey hair well2 days after coloring, my grey all popped back up. The color doesn’t stay at all 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHello Sunjoo, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |