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Color Set
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67'766 Verifizierte Kundenbewertungen |
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Lackluster grey coverage.Mediocre results. The process was fine but the color is no better or worse than available boxed colors. The price wasn’t worth it for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJulie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedThe first time I used my colour it was amazing but now it doesn’t seem anything like it.It doesn’t last as long before it fades I leave on the correct time use shampoo and conditioner for coloured hair but it still fades so fast 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHI Elaine! We are sorry to hear that your color fades so fast. Please check your emails, we just got back to you to help you further. |
Didn’t even change the color of my hair and I went lighter.I’m very disappointed I spent all that money for a product that didn’t work. I’m still brown and I wanted to go back to blonde. Very upset 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJanice - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Great Coverage butCovered all of my grey but made my hair feel so dry. I will not use it again i'm afraid 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Michelle! We are sorry to hear that the color made your hair dry. Please check your emails, we just got back to you. |
Did not work!I followed the instructions exactly like they said. Was very disappointed at the results. All the color rinsed out and went down the drain along with my money 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRachel - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
This dried out my hairNormally, my hair feels shiny and glossy after colouring it and it's very dry and flat looking. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Mandy! We are sorry to hear that your hair feels dry and flat after coloring. Please check your emails, we just got back to you to help you further. |
Colour is greatThe colour was lovely just expected it to last longer than shop brough but unfortunately the grey appeared just as quick 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSharon - We’re so sorry to hear that you are disappointed by the grey coverage, and we thank you for letting us know. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not long lastingI was looking for coverage of my grey hair...grey was covered for about 5 days....very upset 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBernadette - We’re sorry to hear that your hair color is not covering grays as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Does not lastAfter 2 washes the color is gone. Very disappointed 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Cristina! We are so sorry to hear that your color is gone after two washes. Please check your emails, we have got back to you to help you further. |
Color needs a tweakThe coverage was great, and the color lasted, but I would like a more golden color. Can we make it as yellow as possible next time? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |