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Color Set
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67'695 Avis clients vérifiés |
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Disappointed!I didn't realize it was auto delivery!!! I didn't like it...must have been in the fine print. No email to say it was coming. I want a refund!!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSusan - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Not impressed.My first order was nice... but the color on ends faded in a week. So I gave this another try. Not impressed. It wouldn't let me redo my quiz.... only adjust the color. The colorist seemed to get what I was asking for. But the color what not what I wanted. The tone was close but not close enough. Plus the ends they say only leave on 5 minutes! The last time I did this the color faded in a week! Plus that's just not long enough. I'm not impressed. Color is ok... but I feel like I wasted my time. This is just not what I wanted. Not sure if I would give this a 3 time. It's nice they take the guess work out... just not sure if worth the money. I feel if your unsure of color... may be better to go to a real stylist. That way they can fix it if your not impressed 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKate - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Gray comes back within days.I still end up with slightly colored gray hair. The gray returns in less than a week. I'm having to use more product for longer time and it burns. I would like to get a refund of at least the last 2 applications. Thank you 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Root touchupSo I dyed my whole head with the 1st shipment a while ago, and recently I touched up my roots (about two inches of gray mixed with my natural brown) with my 2nd shipment. I am really pleased with how it perfectly matches the first application and by following the tip to use up the extra hair color in the shower, my whole head looks shiny and fresh! Thank you! 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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eSalon VirginColoring with the eSalon kit was easy as can be. My hair looks amazing and feels soft & conditioned. My last hair dresser charged over $200 for color which left my hair dried out and off color. Thank you Brittany for all your help. eSalon is fantastic. 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Great formulaI loved this dye it always matches my hair perfectly. Its also very gentle and makes my hair have a shiny finish. I think its so amazing how they can match the color so precise using skin tone, ethnicity, past hair history, and can even send a picture. I loved it! thank you. 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Loving it!From the reminder via email to the delivery of all you need in a put together box,things couldn't get any better! 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Custom hair colorLove it and the consistency. The shampoo and conditioner are wonderful Really leaves my hair feeling silky after the color which I never found with store products 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Easy and very good matchMy husband is my colorist...he was very pleased with the ease of the application and the final product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Custom Hair ColorI loved my custom hair color ,I used the color services gave them the color I wanted how my hair was covered with gray hair and I wanted highlights, they did a great job and everything was in the box to do the job right with instructions. It's great and worth the price. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |