67'726 Avis clients vérifiés |
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Warm hues--just what I wantedI so appreciate the process of doing my own hair, considering a cut & color (medium priced salons) in my town runs about $225-275! This new color (since touch up gray 1st time) is fabulous, and really covers overall in a shimmery golden blonde. Thank you! 5 sur 5 personnes ont trouvé cet avis utile. Et vous ? |
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Great colourI get compliments all the time! & I love how my hair feels after, doesn’t feel I’m bad condition etc 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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TopSchönes Ergebnis, super Anleitung, tolle Beratung 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Schönes ErgebisDas Ergebnis kann sich wirklich sehen lassen. Wie vom Friseur. Ich hatte auch keine Farbfllecken auf der Kopfhaut oder sonst wo. Das einzige, was mich gestört hat, dass die Öffnung der Flasche so klein ist, dass man ewig braucht und ab der Hälfte etwa fast nichts mehr rausbekommt. Da hab ich den Deckel komplett abgeschraubt und mir die Farbe dann so auf den Kopf gekippt. Die Lösung war dann für mich ok. Werde eSalon es wieder in Anspruch wenn ich Bedarf habe. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Ruined My CountertopI've used your hair color a year ago, decided to give it another try because the compliments were non-stop and I loved it. I used most of the solution and noticed the bottle was warmer than when I started but I left the bathroom to set my timer and to get another towel. I walked in, the bottle had a volcanic effect with whipped color solution all over the bottle and countertop. I'm reluctant to buy again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMona - We're truly apologize for your experience. This is not typical of our product. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and appreciate you sharing your feedback. Keep an eye on your inbox for more details. |
kind of covered graysDidn't cover my grays fully - they are now lighter reddish colour. Not impressed, unfortunately 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Boyana! We are sorry to hear your greys weren't fully covered. Please check your emails, we got back to you to help you further. |
I am not a flipping redheadI have written and written, and still you are convinced you will make me a red head. I’m done! You all need to LISTEN to customers or you will lose them! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaryKendalyne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Same exact color as before.Sorry, there was no change in my color after using my last color set after requesting more red. Helps that you do not disclose what is sent thus , like the “Emperors New Clothes” we think it is different. It was not. I requested more red. More questions should have been asked. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Christine, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Got it wrongFollowed tie directions carefully and the color was a dark brown mass. No dimension of color or shine. I washed it twice and got out some of the dark and unflattering mass but at least another wash until it looks like hair. Very disappointed. Please cancel future orders. I am no longer a customer! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Rita, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
It worked on long hair w highlights!Very pleased with the service and outcome. I had bad highlights coloring experience in November 2023 and was frustrated with how damaged and patchy my hair looked. I waited 6 months to color it again and I have lost trust in hair salons. They either cut my hair too short or mess up my color, so I decided to do it myself. Esalon instructions on how to deal with blonde highlighted hair was fantastic. My hair is now a few shades darker and it looks great. Just what I was looking for! 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |