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Color Set
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67'695 Verifizierte Kundenbewertungen |
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ColorThis seemed a little darker than last time. I liked the previous better. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Nice colorAlexia is my colorist and she did a nice job. But the overall color seems darker than last one but I love the glint of copper when my hair moves in the wind. I would love my whole head to lightened a little more while keeping the copper glint. I took pictures and would like to share with Alexia to show her what I mean by my whole head being darker. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ReviewNone. I did not purchase leave-in conditioner! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Found it difficult to wash outI found this hair colour really difficult to wash out and the texture of my hair was strange after applying it :( 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenIrene- We’re sorry that you were unsatisfied with the texture of your hair after coloring. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
gray coveragethe color is nice but the gray coverage is not enough; still having resistant gray coverage, would like more coverage, and shine. Thanks 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDiana- We apologize that you were disappointed by the gray coverage of your hair color order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Color doesn't lastI purchased this about a month ago. At first I loved it the color was awesome, looked natural and didn't smell bad while we put it on. But the color faded away rapidly, even when using color safe shampoo and the recommended conditioner. Within 3 weeks it was gone from my hair. I don't wash my hair every day, I do condition it however, and it was the conditioner that I got with my color. I'm going to give it one more try, but I've been really disappointed with this product as far as staying power. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJan- We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
ColorIt wasn't the same color I had been getting, it was more red, the shampoo was thicker and the color was thinner more runny, it turned out pretty tho, just letting you know it wasn't the same as what I had been getting 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTeresa- We appreciate your review. At eSalon, we prefer a gel-based formula because it is spreadable and allows clients to purchase more color at less of an expense. We understand that gel-based dye can be a bit more runny than clients who prefer cream might be accustomed to. If you ever need application tips, our experts are here for you. |
Just not salon color and not for meI expected salon color as I color other friends hair w professional color. This was just not a great color. I expected better. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJudith- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Not the color I wantedI loved the packaging and the price and the personal level and the overall idea! Unfortunately, I thought with the color I chose (copper blond) and the color I had (light brown), that I would get the right results but instead it turned my hair a dark red. I had better luck using Sally products to receive that same color. So I was very upset. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShannon- We’re sorry that your color formulation came out darker than you were expecting. Since you were unhappy with your results. Per our Satisfaction Guarantee, we would love to discuss how we can improve your eSalon experience. We will be reaching out to you shortly to assist you further. |
I was not satisfiedSo i have shoulder length hair and very thick and frizzy. The dye did not dye my whole hair completely. I made sure to follow the instructions and everything and the previous color i had on is still on my ends, so no it didn't die my end it just dyed my roots. So i wasn't satisfied.. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTania- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |